TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Supply Chain Business Network

    Score10 out of 10
    N/AIBM Sterling Supply Chain Business Network allows users to view all relevant transactions from a single dashboard to quickly pinpoint and assess issues allowing resolution in minutes not hours.N/A
    Pricing
    IBM Sterling Supply Chain Business Network
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Supply Chain Business Network
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM Sterling Supply Chain Business Network
    Considered Both Products
    IBM
    Chose IBM Sterling Supply Chain Business Network
    IBM Sterling Supply Chain can be more expensive and complex, and has lower customer and technical service support than some of the other players. Onboarding might be a bit faster with different providers. Other providers might be better for businesses that are still in the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    IBM Sterling Supply Chain Business Network
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Apache Camel
    Score6.3 out of 10
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternatives
    User Testimonials
    IBM Sterling Supply Chain Business Network
    Likelihood to Recommend
    IBM
    IBM Sterling Supply Chain Business is very well suited for medium to large businesses that have a large commercial / B2B customer set, limited technical resources, and very simple standardized integrations with their B2B customers. It might be less appropriate or a fit for brands that have a much more complex tech stack, smaller commercial customer base, and more complete sales/products or options for their clients.
    Incentivized
    Read full review
    Pros
    IBM
    • EDI and Sales Integrations.
    • Reporting and Analytics.
    • Speed of Onboarding/Integrations.
    • Reliability/System Performance.
    Incentivized
    Read full review
    Cons
    IBM
    • Poor Exceptions Support/Slow Response from Technical Support.
    • Lack of Customization/Flexibility.
    • Control Tower/Centralized Visibility Could Be Better.
    Incentivized
    Read full review
    Usability
    IBM
    The UI / UX is pretty straightforward. It does take some time to configure fully (everything is customized mapping tailored to your business's needs), but once everything is set up, their solution is incredibly reliable. Once it's fully onboarded, it's a very scalable solution for adding more clients and integrations to your business. Technical support could be better.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Sterling Supply Chain can be more expensive and complex, and has lower customer and technical service support than some of the other players. Onboarding might be a bit faster with different providers. Other providers might be better for businesses that are still in the earlier stages of their maturity, with regular growth or regular changing business and processes that are not fully established, might find IBM Sterling less of a fit for their operations and integrations.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Simplified integrations across a large host of B2B clients.
    • Competitive pricing / Positive ROI.
    Incentivized
    Read full review
    ScreenShots