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IBM Sterling Order Management vs. RICS Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score9 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    RICS Software

    N/AN/ARICS Software in Indianapolis offers their eponymous retail management system.N/A
    Pricing
    IBM Sterling Order ManagementRICS Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementRICS Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementRICS Software
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Epicor Eagle
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementRICS Software
    Likelihood to Recommend
    7.0
    (5 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementRICS Software
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    RICS Software
    No answers on this topic
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    RICS Software
    No answers on this topic
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    RICS Software
    No answers on this topic
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    RICS Software
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    RICS Software
    No answers on this topic
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    RICS Software
    No answers on this topic
    ScreenShots