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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score9 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
    Pricing
    IBM Sterling Order Management
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order Management
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM Sterling Order Management
    Considered Both Products
    IBM
    Chose IBM Sterling Order Management
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Chose IBM Sterling Order Management
    Integration framework provided by Sterling OMS is much more flexible than other OMS solutions.
    Incentivized
    Chose IBM Sterling Order Management
    I was not involved nor do I have any specific knowledge as to why IBM Sterling was selected.
    Chose IBM Sterling Order Management
    IBM Sterling Commerce offers an extensible framework and configuration based solution
    Chose IBM Sterling Order Management
    Its the one of the best supply chain s/w for Order Management & its scales with the existing company infrastructure.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    IBM Sterling Order Management
    Likelihood to Recommend
    7.0
    (5 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    Online Training
    7.0
    (1 ratings)
    User Testimonials
    IBM Sterling Order Management
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    ScreenShots