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IBM Sterling Order Management vs. Manhattan Active® Supply Chain

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score9 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Manhattan Active® Supply Chain

    Score8 out of 10
    N/AManhattan Associates offers Manhattan Active Supply Chain, a broade suite of applications which combines the Manhattan Active Distribution Warehouse management software and modules dedicated to workforce and warehouse management, and Manhattan Transportation, a suite dedicated to transportation and logistics.N/A
    Pricing
    IBM Sterling Order ManagementManhattan Active® Supply Chain
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementManhattan Active® Supply Chain
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM Sterling Order ManagementManhattan Active® Supply Chain
    Supply Chain Planning
    Comparison of Supply Chain Planning features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    8.1
    1 Ratings
    9% above category average
    Custom alerts00 Ratings8.01 Ratings
    Scenario-based planning00 Ratings7.01 Ratings
    Resource optimization00 Ratings8.01 Ratings
    Supply forecasting00 Ratings10.01 Ratings
    Capacity estimation00 Ratings10.01 Ratings
    Employee allocation00 Ratings6.01 Ratings
    Supply network coordination00 Ratings8.01 Ratings
    Procurement Management
    Comparison of Procurement Management features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    6.8
    1 Ratings
    8% below category average
    Raw material sourcing00 Ratings6.01 Ratings
    Supply market analysis00 Ratings7.01 Ratings
    Cost analysis00 Ratings7.01 Ratings
    Expense Logging00 Ratings7.01 Ratings
    Order Fulfillment Management
    Comparison of Order Fulfillment Management features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    8.5
    1 Ratings
    8% above category average
    Order fulfillment optimization00 Ratings10.01 Ratings
    Return services00 Ratings7.01 Ratings
    Purchase order generation00 Ratings10.01 Ratings
    Purchase order tracking00 Ratings8.01 Ratings
    Supplier delivery scheduling00 Ratings8.01 Ratings
    Pricing and product configurations generation00 Ratings8.01 Ratings
    Logistics and Transportation Management
    Comparison of Logistics and Transportation Management features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    7.6
    1 Ratings
    4% above category average
    Packaging00 Ratings8.01 Ratings
    Delivery planning00 Ratings8.01 Ratings
    Route optimization00 Ratings8.01 Ratings
    Shipping performance00 Ratings8.01 Ratings
    Fleet management00 Ratings6.01 Ratings
    Warehouse & Inventory Management
    Comparison of Warehouse & Inventory Management features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    9.0
    1 Ratings
    13% above category average
    Automation of warehouse operations00 Ratings10.01 Ratings
    Inventory storage00 Ratings10.01 Ratings
    Stock monitoring00 Ratings7.01 Ratings
    Inventory tracking00 Ratings10.01 Ratings
    Inventory and price forecasting00 Ratings8.01 Ratings
    Demand Management
    Comparison of Demand Management features of IBM Sterling Order Management and Manhattan Active® Supply Chain
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Manhattan Active® Supply Chain
    6.8
    1 Ratings
    8% below category average
    Demand signal sensing00 Ratings6.01 Ratings
    Demand forecasting00 Ratings7.01 Ratings
    Customer analytics00 Ratings6.01 Ratings
    Inventory stock optimization00 Ratings6.01 Ratings
    Sales and operations planning00 Ratings8.01 Ratings
    Pricing and promotion tracking00 Ratings8.01 Ratings
    User Ratings
    IBM Sterling Order ManagementManhattan Active® Supply Chain
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementManhattan Active® Supply Chain
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Manhattan Associates
    Its a good product and its easy to interconnect with any other product seamlessly for the product optimization. Using Manhattan Active Supply Chain will increase warehouse productivity and equipment efficiency. It has a flexible approach in which companies can take advantages of the new features that are released by the Manhattan. Manhattan also has a great support team to help customers.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Manhattan Associates
    • This product offers great functionality to optimize a business's supply chain processes.
    • I like that it is easy to use.
    • Pretty much self explanatory once you get logged in.
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Manhattan Associates
    • I don't get very many orders that have to be routed through this portal.
    • If it has been a while since logging in, I have to request that my account be unlocked.
    • While there was great functionality, the ability to custom tailor the platform to a unique business process was limited.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan Active Supply Chain is user friendly and easy to navigate. It's good with inventory management. Small variances in inventory
    can have big repercussions in your supply chain and I prefer to use a stable product, so I feel the best choice is Manhattan Active Supply Chain. Also the tool's good with planning and forecasting, it provides sophisticated tools that anticipate demand.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Manhattan Associates
    • Supply-chain solutions have the power to help organizations understand and model consequences
    • It was strategically designed
    • Its a good product
    Incentivized
    Read full review
    ScreenShots