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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score8.4 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    Odoo CRM

    Score7.9 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Pricing
    IBM Maximo Application SuiteOdoo CRM
    Editions & Modules
    No answers on this topic
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteOdoo CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteOdoo CRM
    Considered Both Products
    IBM
    No answer on this topic
    Odoo
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    32 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    33 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    Implementation went as expected
    84%
    Implementation went as expected
    27 Answers
    No answers on this topic
    Features
    IBM Maximo Application SuiteOdoo CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    7.7
    2 Ratings
    0% below category average
    Customer data management / contact management00 Ratings7.52 Ratings
    Workflow management00 Ratings9.01 Ratings
    Territory management00 Ratings7.02 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.52 Ratings
    Contract management00 Ratings7.01 Ratings
    Quote & order management00 Ratings8.52 Ratings
    Interaction tracking00 Ratings6.52 Ratings
    Channel / partner relationship management00 Ratings7.52 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    8.0
    1 Ratings
    6% above category average
    Case management00 Ratings7.01 Ratings
    Help desk management00 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    5.0
    2 Ratings
    41% below category average
    Lead management00 Ratings5.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    6.5
    2 Ratings
    16% below category average
    Task management00 Ratings5.52 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    Reporting00 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    8.3
    1 Ratings
    9% above category average
    Forecasting00 Ratings8.01 Ratings
    Pipeline visualization00 Ratings9.01 Ratings
    Customizable reports00 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    7.8
    2 Ratings
    4% above category average
    Custom fields00 Ratings6.52 Ratings
    Custom objects00 Ratings9.01 Ratings
    Security
    Comparison of Security features of IBM Maximo Application Suite and Odoo CRM
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Odoo CRM
    6.0
    1 Ratings
    32% below category average
    Role-based user permissions00 Ratings6.01 Ratings
    Best Alternatives
    IBM Maximo Application SuiteOdoo CRM
    Small Businesses
    No answers on this topic
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Application SuiteOdoo CRM
    Likelihood to Recommend
    7.7
    (45 ratings)
    6.5
    (2 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (5 ratings)
    7.0
    (2 ratings)
    Support Rating
    7.2
    (4 ratings)
    5.0
    (2 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteOdoo CRM
    Likelihood to Recommend
    IBM
    It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
    Incentivized
    Read full review
    Odoo
    We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
    Incentivized
    Read full review
    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Odoo
    • Upload, manage contacts for sales team
    • Create pipelines for team
    • Export and import leads
    Incentivized
    Read full review
    Cons
    IBM
    • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
    • Sometimes updates can led to unexpected lag and downtime.
    • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
    Incentivized
    Read full review
    Odoo
    • It would be great to have a custom dashboard with editable graphs and reporting
    • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    Odoo
    The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
    Incentivized
    Read full review
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
    Read full review
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Scalability
    IBM
    Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    Odoo
    • We've 10x'ed our turnover since implementing Odoo
    • We have trackable quotations across the team so we can all access eah others quotes when people are away
    Incentivized
    Read full review
    ScreenShots

    Odoo CRM Screenshots

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