TrustRadius: an HG Insights company

IBM Maximo Application Suite vs. NEXGEN Asset Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score8.4 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    NEXGEN Asset Management

    Score7 out of 10
    N/ANEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has been implemented globally across…

    $2,000

    per year per concurrent user

    Pricing
    IBM Maximo Application SuiteNEXGEN Asset Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteNEXGEN Asset Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$25,000 one-time fee per installation
    Additional DetailsWith NEXGEN you have full access to everything our software has to offer. This carries into support, maintenance, and upgrades, which are all included in our annual software fee, giving you direct access to the same staff who implemented your software for years to come—all at no extra charge.
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteNEXGEN Asset Management
    Considered Both Products
    IBM
    No answer on this topic
    NEXGEN Asset Management
    Chose NEXGEN Asset Management
    I do like the admin simplicity, UI, and tools of NEXGEN better. Maximo and Cityworks have very few bugs. NEXGEN needs better QA and response time on development issues.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    32 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    28 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    33 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    25 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    27 Answers
    78%
    Implementation went as expected
    7 Answers
    User Ratings
    IBM Maximo Application SuiteNEXGEN Asset Management
    Likelihood to Recommend
    7.7
    (45 ratings)
    8.1
    (10 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (5 ratings)
    9.1
    (10 ratings)
    Support Rating
    7.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteNEXGEN Asset Management
    Likelihood to Recommend
    IBM
    It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
    Incentivized
    Read full review
    NEXGEN Asset Management
    It is very easy to use and everyone knows about it. It integrates quite easily with most everything. Our clients have not complained about it and seems to be well suited to the manufacturing sector where we work, but for small mom and pop shop it's a bit much, we would recommend a more simple product to those clients
    Incentivized
    Read full review
    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    NEXGEN Asset Management
    • Preventive maintenance scheduling
    • Vertical asset hierarchies by class and location
    • Allows customization of asset attributes through User Defined Fields
    • Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
    • Offers timely and helpful support assistance.
    Read full review
    Cons
    IBM
    • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
    • Sometimes updates can led to unexpected lag and downtime.
    • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
    Incentivized
    Read full review
    NEXGEN Asset Management
    • Am currently having issues with getting PM's to generate
    • Customer service is great 75% of the time, but there are more difficult issues on the occasion that it takes me a while to hear back on, and I have to check-in
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    NEXGEN Asset Management
    The mobile platform has improved a lot in the 5-6 years we've been involved. In my opinion, NEXGEN Asset Management has targeted making mobile devices as user-friendly and useful as possible for field users. NEXGEN University has been a great tool to educate the use of these mobile platforms.
    Incentivized
    Read full review
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    NEXGEN Asset Management
    Nexgen is much more widely use and required less upfront investment in training. it was also less costly than Upkeep. The marketing was about the same for both, but it seemed like a simple decision as one of our key people had used nexgen previously and had good things to say about it
    Incentivized
    Read full review
    Scalability
    IBM
    Cognos on its own is a great BI tool, but integration with Maximo is complex and could be better
    Incentivized
    Read full review
    NEXGEN Asset Management
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    NEXGEN Asset Management
    • Decrease travel time by reviewing groups of work orders for scheduling multiple jobs at one location.
    • Improved work order completion rate by giving us an effective work status review tool.
    • Improved communication between all parties by having updated information in one location (on the work order).
    Incentivized
    Read full review
    ScreenShots

    NEXGEN Asset Management Screenshots

    Screenshot of The NEXGEN CMMS is a versatile software features the advanced technology to conquer the most difficult challenges and day-to-day tasks.Screenshot of Asset Management Intelligence - Used to proactively monitor and maintain aging equipment and deteriorating infrastructures in real-time, allocate CIP resources, ensure regulatory compliance, and mitigate risk with advanced predictive analytics.Screenshot of Esri ArcGIS & Vertical Assets Centric - As Esri development partners, NEXGEN's dynamic spatial capabilities come to life with tools that are built directly into NEXGEN’s proprietary GIS viewer.  NEXGEN was specifically designed with the ability to manage both horizontal and vertical assets in one system.Screenshot of Modern & Intuitive Mobile Solutions - NEXGEN mobile technology provides iOS and Android apps to perform a range of tasks with access the entire asset database in real-time, or offline in those hard-to-reach spaces.