IBM Maximo Application Suite is an enterprise asset management (EAM) platform.
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IFS Field Service Management
Score 9.0 out of 10
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IFS Field Service Management (formerly Metrix) is the field service management application from Industrial and Financial Systems (IFS). It is built around features such as a contact center, dynamic scheduling, and service contract management.
I would recommend Maximo to organizations with the patience and budget for long-term returns. It is not an easy platform to learn at first, but if you invest the time, it pays you back tenfold. It is not for people looking for a simple solution; this is a tool built for serious asset management.
IFS Field Service Management is well suited for ad-hoc reporting and querying of your dataset(s). It also is great for inventory management, processing orders, and handling EDI transaction sets to third party partners and suppliers.
Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.
Order Placement - IFS makes placing orders quite easy. From the simple interface down to selecting inventory, the experience is simple and clean
Reporting - Querying database records is straightforward and easy to do. Queries can then be drilled down to individual records or exported to excel for further manipulation and analysis.
Customer Creation - Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise
Field Customization - Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve
Order Automation - for bulk order placement it would be nice to have an easy mechanism to upload orders via an Excel or csv template. We've written some custom programs to perform this, but a more user friendly, "out of box" solution would be welcomed.
IBM MAS is the leader in the EAM space. They continue to evolve with the newest technology to stay on the forefront of cutting edge asset management. Their continued international growth and market share demonstrate the effectiveness of the product, its ease of use, and the return on investment of new functionalities.
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
SAP Plant Manager. We’re working a lot in critical infrastructure, so in Europe it’s not allowed by law to put asset data in the cloud, especially when it’s connected to geolocation. SAP is moving to the cloud, and IT is a cloud-only solution. So that’s the advantage of Maximo, and that’s why we’re sticking with it.
A Significant improvement in Tracking and Managing Assets with a History of PM Work Orders, Asset transfers, and maintenance costs linked to procurement and inventory usage
Record accurate labor work hours with proper people management while not missing any schedules and appointments
With the Cost Management and Budgeting application, it has allowed budget controllers to make timely and proper decisions in preparing budgets, booking costs, track commitments and over commitments, and make deliverable forecasts
Positive - streamlined order processing has allowed our business to scale without requiring additional bodies for that specific need.
Positive - Reporting has allowed valuable insight into historic business trends which has allowed us to be proactive instead of reactive in many areas.
Negative - Customizations have proved costly and cumbersome when upgrading to the next version of the software.
