TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8.5 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    IBM MaaS360Splashtop
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    IBM MaaS360Splashtop
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    IBM MaaS360Splashtop
    Considered Both Products
    IBM
    Chose IBM MaaS360
    IBM Maas360 is much more than just a remote trouble shooting tool. This is an MDM. It allows for full control over a device. This is very useful when trying to implement a Kiosk mode restricting users from using the device completely. This product is much more robust than Spla…
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    35 Answers
    99%
    Would buy again
    481 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    35 Answers
    98%
    Happy with the feature set
    476 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    99%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    99%
    Implementation went as expected
    467 Answers
    Features
    IBM MaaS360Splashtop
    Remote Administration
    Comparison of Remote Administration features of IBM MaaS360 and Splashtop
    Feature
    IBM MaaS360
    -
    Ratings
    Splashtop
    7.8
    43 Ratings
    4% below category average
    Screen sharing00 Ratings9.337 Ratings
    File transfer00 Ratings9.039 Ratings
    Instant message00 Ratings7.930 Ratings
    Access to sleeping/powered-off computers00 Ratings3.013 Ratings
    Over-the-Internet remote session00 Ratings9.342 Ratings
    Initiate remote control from mobile00 Ratings7.626 Ratings
    Remote management of servers & workstations00 Ratings9.07 Ratings
    Centralized management dashboard00 Ratings7.132 Ratings
    Session record00 Ratings7.219 Ratings
    Annotations00 Ratings9.02 Ratings
    Monitoring and Alerts00 Ratings6.05 Ratings
    Multi-platform remote control00 Ratings8.733 Ratings
    Best Alternatives
    IBM MaaS360Splashtop
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM MaaS360Splashtop
    Likelihood to Recommend
    8.0
    (50 ratings)
    9.2
    (481 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    9.4
    (35 ratings)
    Usability
    9.4
    (2 ratings)
    8.2
    (25 ratings)
    Availability
    9.1
    (1 ratings)
    9.8
    (5 ratings)
    Performance
    8.2
    (1 ratings)
    9.8
    (5 ratings)
    Support Rating
    9.0
    (3 ratings)
    9.6
    (440 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (37 ratings)
    8.3
    (16 ratings)
    Configurability
    9.1
    (2 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    8.8
    (39 ratings)
    10.0
    (2 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.8
    (5 ratings)
    Professional Services
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    5.1
    (3 ratings)
    User Testimonials
    IBM MaaS360Splashtop
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
    Read full review
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
    Read full review
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
    Incentivized
    Read full review
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
    Read full review
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
    Read full review
    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
    Read full review
    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
    Read full review
    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
    Read full review
    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
    Read full review
    Splashtop
    No answers on this topic
    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
    Read full review
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
    Incentivized
    Read full review
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Splashtop
    Only use one unit.
    Incentivized
    Read full review
    Scalability
    IBM
    Rock solid, consistent solution
    Incentivized
    Read full review
    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
    Read full review
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
    Read full review
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.