IBM Instana vs. OpenText SiteScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.1 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$18
per month per Managed Virtual Server (MVS)
OpenText SiteScope
Score 8.0 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Pricing
IBM InstanaOpenText SiteScope
Editions & Modules
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaOpenText SiteScope
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM InstanaOpenText SiteScope
Features
IBM InstanaOpenText SiteScope
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
IBM Instana
-
Ratings
OpenText SiteScope
8.1
Ratings
6% above category average
Application monitoring00 Ratings6.10 Ratings
Database monitoring00 Ratings8.20 Ratings
Threshold alerts00 Ratings8.90 Ratings
Predictive capabilities00 Ratings7.90 Ratings
Application performance management console00 Ratings8.00 Ratings
Collaboration tools00 Ratings7.30 Ratings
Out-of-the box templates to monitor applications00 Ratings8.70 Ratings
Application dependency mapping and thresholding00 Ratings8.80 Ratings
Virtualization monitoring00 Ratings9.10 Ratings
Server availability and performance monitoring00 Ratings8.80 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.90 Ratings
IT Asset Discovery00 Ratings6.60 Ratings
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IBM InstanaOpenText SiteScope
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User Ratings
IBM InstanaOpenText SiteScope
Likelihood to Recommend
8.6
(0 ratings)
6.9
(0 ratings)
Usability
8.3
(0 ratings)
8.0
(0 ratings)
Support Rating
4.5
(0 ratings)
6.0
(0 ratings)
User Testimonials
IBM InstanaOpenText SiteScope
Likelihood to Recommend
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
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It can be used to monitor the uptime and availability of the URLs in the production and non production environments and detailed reports of the URL availability can be extracted to check, monitor the performance of the URL in variety of regions from where it is accessed. It requires specific knowledge of integration with the other Micro Focus tools for alerts generation and routing to correct focal points, so needs to improve a little on the UI part of the tool as it is a licensed tool and needs to ace the game for many free tools are also available in the market, which can do the job.
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Pros
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
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  • Custom monitors with custom thresholds, timing, polling, and many other configuration options.
  • Custom ways to alert and notify. Of course you have email and text message capabilities, but SiteScope also allows for specific messages and variables within those messages to be sent out so that your alert is data filled and you can know exactly what is going on and why you received that specific alert.
  • Monitor templates for quick and rapid deployment of one's standard set of monitors. Easy ability to "copy" and "paste" monitors so there is no need to re-create from scratch.
  • Scripting. SiteScope also allows for custom scripts to be called from specific alerting triggers. This allows for HUGE and POWERFUL customization and automation through SiteScope. You can easily have scripts that "take action" on a specific alert so you don't have to!!
  • Very easy to use in my opinion. Learning curve is very short and you can master this system fairly quickly for all of the depth of customization that it offers.
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Cons
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
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  • SiteScope could be a bit more user friendly.
  • The interface is very "clunky" and slow. It is also difficult sometimes to find what you are looking for.
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Likelihood to Renew
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
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No answers on this topic
Usability
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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Very straightforward and easy to use once you get past the short learning curve.
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Support Rating
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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Can't really answer this. Setup was easy and no support has really been used at this point.
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Alternatives Considered
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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I will begin by saying that I "inherited" SiteScope". So, it really was not my choice as to whether or not I was going to use it. Also, we were so heavily ingrained in SiteScope, that it would have taken a HUGE overhaul of our monitoring system to switch to something else.
SiteScope does not have a discovery option. Not like others you may have sampled (i.e. SolarWinds). The plus is that you monitor exactly what you want with no plethora of other junk you may not want. The "negative" is that you must set up all the monitors. I know I did mention the templates and copy/paste features, although it can be streamlined, it is still a manual process for each server. SiteScope is all a very manual process while others crawl your network and discover stuff.
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Return on Investment
  • Let's me monitor and pinpoint issues across multiple critical systems and applications that work in tandem, reducing drastically, the time in identifying root cause and solving the issues.
  • Let's me deep dive into issues found with a lot of detailed information about particular requests , and find proper solutions by my own research or even with Gen AI assistant using Watson.x or you could prompt your AI solution of choice as well.
  • All systems fail at some point, so IBM Instana gives stakeholders ease that large complex and critical systems that affect the very livelihood of people is being observed with pinpoint precision and that issues are addressed promptly and with compass pointing north towards the problem's root cause and solutions.
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  • Checking processes using a ps command and other indexing steps is very expensive in splunk.
  • Infrastructure monitoring is no more an issue for our company after getting HP sitescope.
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ScreenShots