OpenText SiteScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText SiteScope
Score 8.0 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Pricing
OpenText SiteScope
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OpenText SiteScope
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText SiteScope
Features
OpenText SiteScope
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
OpenText SiteScope
8.1
Ratings
6% above category average
Application monitoring6.10 Ratings
Database monitoring8.20 Ratings
Threshold alerts8.90 Ratings
Predictive capabilities7.90 Ratings
Application performance management console8.00 Ratings
Collaboration tools7.30 Ratings
Out-of-the box templates to monitor applications8.70 Ratings
Application dependency mapping and thresholding8.80 Ratings
Virtualization monitoring9.10 Ratings
Server availability and performance monitoring8.80 Ratings
Server usage monitoring and capacity forecasting8.90 Ratings
IT Asset Discovery6.60 Ratings
User Ratings
OpenText SiteScope
Likelihood to Recommend
6.9
(0 ratings)
Usability
8.0
(0 ratings)
Support Rating
6.0
(0 ratings)
User Testimonials
OpenText SiteScope
Likelihood to Recommend
It can be used to monitor the uptime and availability of the URLs in the production and non production environments and detailed reports of the URL availability can be extracted to check, monitor the performance of the URL in variety of regions from where it is accessed. It requires specific knowledge of integration with the other Micro Focus tools for alerts generation and routing to correct focal points, so needs to improve a little on the UI part of the tool as it is a licensed tool and needs to ace the game for many free tools are also available in the market, which can do the job.
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Pros
  • Custom monitors with custom thresholds, timing, polling, and many other configuration options.
  • Custom ways to alert and notify. Of course you have email and text message capabilities, but SiteScope also allows for specific messages and variables within those messages to be sent out so that your alert is data filled and you can know exactly what is going on and why you received that specific alert.
  • Monitor templates for quick and rapid deployment of one's standard set of monitors. Easy ability to "copy" and "paste" monitors so there is no need to re-create from scratch.
  • Scripting. SiteScope also allows for custom scripts to be called from specific alerting triggers. This allows for HUGE and POWERFUL customization and automation through SiteScope. You can easily have scripts that "take action" on a specific alert so you don't have to!!
  • Very easy to use in my opinion. Learning curve is very short and you can master this system fairly quickly for all of the depth of customization that it offers.
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Cons
  • SiteScope could be a bit more user friendly.
  • The interface is very "clunky" and slow. It is also difficult sometimes to find what you are looking for.
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Usability
Very straightforward and easy to use once you get past the short learning curve.
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Support Rating
Can't really answer this. Setup was easy and no support has really been used at this point.
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Alternatives Considered
I will begin by saying that I "inherited" SiteScope". So, it really was not my choice as to whether or not I was going to use it. Also, we were so heavily ingrained in SiteScope, that it would have taken a HUGE overhaul of our monitoring system to switch to something else.
SiteScope does not have a discovery option. Not like others you may have sampled (i.e. SolarWinds). The plus is that you monitor exactly what you want with no plethora of other junk you may not want. The "negative" is that you must set up all the monitors. I know I did mention the templates and copy/paste features, although it can be streamlined, it is still a manual process for each server. SiteScope is all a very manual process while others crawl your network and discover stuff.
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Return on Investment
  • Checking processes using a ps command and other indexing steps is very expensive in splunk.
  • Infrastructure monitoring is no more an issue for our company after getting HP sitescope.
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