IBM Digital Commerce vs. Zoho Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Zoho Commerce
Score 8.3 out of 10
N/A
Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.
$22
per month Billed Annually
Pricing
IBM Digital CommerceZoho Commerce
Editions & Modules
No answers on this topic
Commerce Starter
$22
per month Billed Annually
Professional
$60
per month Paid Annually
Advanced
$140
per month Paid Annually
Offerings
Pricing Offerings
IBM Digital CommerceZoho Commerce
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsZoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
More Pricing Information
Community Pulse
IBM Digital CommerceZoho Commerce
Features
IBM Digital CommerceZoho Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
Ratings
3% below category average
Zoho Commerce
-
Ratings
Product catalog & listings8.00 Ratings00 Ratings
Product management8.00 Ratings00 Ratings
Bulk product upload8.00 Ratings00 Ratings
Branding8.00 Ratings00 Ratings
Mobile storefront8.00 Ratings00 Ratings
Product variations8.00 Ratings00 Ratings
Website integration8.00 Ratings00 Ratings
Visual customization8.00 Ratings00 Ratings
CMS4.00 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
25% below category average
Zoho Commerce
-
Ratings
Abandoned cart recovery6.00 Ratings00 Ratings
Checkout user experience6.00 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
32% below category average
Zoho Commerce
-
Ratings
eCommerce security6.00 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
Ratings
10% below category average
Zoho Commerce
-
Ratings
Promotions & discounts7.00 Ratings00 Ratings
Personalized recommendations7.00 Ratings00 Ratings
SEO7.00 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
Ratings
26% below category average
Zoho Commerce
-
Ratings
Multi-site management8.00 Ratings00 Ratings
Order processing5.00 Ratings00 Ratings
Inventory management6.00 Ratings00 Ratings
Shipping6.00 Ratings00 Ratings
Custom functionality6.00 Ratings00 Ratings
Best Alternatives
IBM Digital CommerceZoho Commerce
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Score 10.0 out of 10
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Medium-sized Companies
Shopify Plus
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Score 9.0 out of 10
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Score 9.0 out of 10
Enterprises
Kentico Xperience
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Score 8.1 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceZoho Commerce
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceZoho Commerce
Likelihood to Recommend
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
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Zoho Commerce is not a viable platform for and online store for smaller companies who do not have a large amount of products to sell - the amount of effort that was required for initial set up would be quite vast and possibly not quite worth the effort. It is however GREAT for larger companies that have a large amount of products to sell and desire a low maintenance method of selling products online, even if the products are made to order.
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Pros
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
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No answers on this topic
Cons
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
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No answers on this topic
Likelihood to Renew
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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No answers on this topic
Alternatives Considered
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
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No answers on this topic
Return on Investment
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
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No answers on this topic
ScreenShots

Zoho Commerce Screenshots

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