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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
    Pricing
    IBM Digital Commerce
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Digital Commerce
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM Digital Commerce
    Considered Both Products
    IBM
    Chose IBM Digital Commerce
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
    Incentivized
    Chose IBM Digital Commerce
    Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
    Incentivized
    Chose IBM Digital Commerce
    Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
    Incentivized
    Chose IBM Digital Commerce
    I didn't select WebSphere Commerce.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    IBM Digital Commerce
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    Product catalog & listings8.03 Ratings
    Product management8.03 Ratings
    Bulk product upload8.03 Ratings
    Branding8.03 Ratings
    Mobile storefront8.03 Ratings
    Product variations8.03 Ratings
    Website integration8.03 Ratings
    Visual customization8.03 Ratings
    CMS4.02 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    25% below category average
    Abandoned cart recovery6.02 Ratings
    Checkout user experience6.03 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    32% below category average
    eCommerce security6.03 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    10% below category average
    Promotions & discounts7.03 Ratings
    Personalized recommendations7.03 Ratings
    SEO7.03 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    Multi-site management8.03 Ratings
    Order processing5.03 Ratings
    Inventory management6.03 Ratings
    Shipping6.03 Ratings
    Custom functionality6.03 Ratings
    Best Alternatives
    IBM Digital Commerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    IBM Digital Commerce
    Likelihood to Recommend
    9.0
    (5 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    IBM Digital Commerce
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    ScreenShots