IBM Digital Commerce vs. MERGADO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
MERGADO
Score 8.2 out of 10
N/A
Mergado Editor is designed to work with data feeds - for marketers, marketing agencies, online stores, affiliate campaign managers, developers, and others. Mergado can be used to optimize product data, map products and categories, or, with Mergado Order, manage orders from multiple ecommerce sites. Mergado states their software is used by over six and a half thousand users from 21 countries, and processes over a billion products daily with over 600 possible connections to sales channels…N/A
Pricing
IBM Digital CommerceMERGADO
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
IBM Digital CommerceMERGADO
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Digital CommerceMERGADO
Features
IBM Digital CommerceMERGADO
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
Ratings
3% below category average
MERGADO
9.8
Ratings
22% above category average
Product catalog & listings8.00 Ratings10.00 Ratings
Product management8.00 Ratings10.00 Ratings
Bulk product upload8.00 Ratings10.00 Ratings
Branding8.00 Ratings10.00 Ratings
Mobile storefront8.00 Ratings10.00 Ratings
Product variations8.00 Ratings10.00 Ratings
Website integration8.00 Ratings10.00 Ratings
Visual customization8.00 Ratings9.00 Ratings
CMS4.00 Ratings9.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
25% below category average
MERGADO
9.5
Ratings
21% above category average
Abandoned cart recovery6.00 Ratings10.00 Ratings
Checkout user experience6.00 Ratings9.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
Ratings
32% below category average
MERGADO
10.0
Ratings
19% above category average
eCommerce security6.00 Ratings10.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
Ratings
10% below category average
MERGADO
10.0
Ratings
26% above category average
Promotions & discounts7.00 Ratings10.00 Ratings
Personalized recommendations7.00 Ratings10.00 Ratings
SEO7.00 Ratings10.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
Ratings
26% below category average
MERGADO
9.8
Ratings
20% above category average
Multi-site management8.00 Ratings9.00 Ratings
Order processing5.00 Ratings10.00 Ratings
Inventory management6.00 Ratings10.00 Ratings
Shipping6.00 Ratings10.00 Ratings
Custom functionality6.00 Ratings10.00 Ratings
Best Alternatives
IBM Digital CommerceMERGADO
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
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Score 9.0 out of 10
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Enterprises
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IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceMERGADO
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceMERGADO
Likelihood to Recommend
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
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I think MERGADO is ideal for e-shop owners. It can communicate in multiple languages, making it useful for international teams as well. I can imagine its applicability even when working concurrently with web programmers. In my experience, working in MERGADO requires at least some level of technical thinking and imagination. It won't tell you what to do; you need to have a goal, and MERGADO is simply a tool to help you achieve it.
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Pros
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
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Cons
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
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  • Some functions are more hidden
  • For certain modifications, you need to take more steps
  • MERGADO includes additional applications that you activate separately, although it would be great if I could enable their functions directly while editing the XML feed
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Likelihood to Renew
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
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Alternatives Considered
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
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For me, MERGADO is a winner due to its comprehensive services and user-friendly price.
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Return on Investment
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
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No answers on this topic
ScreenShots

MERGADO Screenshots

Screenshot of Overview of MERGADO EditorScreenshot of Products overviewScreenshot of List of exportsScreenshot of List of elements