TrustRadius: an HG Insights company

IBM Digital Commerce vs. Lightspeed eCom

Save this comparison

Save this comparison

IBM Digital Commerce

5 Reviews and Ratings

Lightspeed eCom

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    		N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    Lightspeed eCom

    Score5 out of 10
    		N/ALightspeed eCom is an ecommerce solution based on the vendor's (Lightspeed in Montreal) acquisition of SEOshop in 2015. The solution can be tried free, and is available with both the restaurant and retail POS versions of Lightpeed's point-of-sale solutions.

    $19

    per month 100 products + Sell on Instagram and Facebook

    Pricing
    IBM Digital CommerceLightspeed eCom
    Editions & Modules
    No answers on this topic
    Venture
    $19
    per month 100 products + Sell on Instagram and Facebook
    Business
    $39
    per month 2500 products + Sell on Instagram and Facebook & 2500 products Sell on Amazon and eBay
    Unlimited
    $99
    per month unlimited products + Sell on Instagram and Facebook & 2500 products Sell on Amazon and eBay, in-person, and via a branded mobile app
    Offerings
    Pricing Offerings
    IBM Digital CommerceLightspeed eCom
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM Digital CommerceLightspeed eCom
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and Lightspeed eCom
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    Lightspeed eCom
    -
    Ratings
    Product catalog & listings8.03 Ratings00 Ratings
    Product management8.03 Ratings00 Ratings
    Bulk product upload8.03 Ratings00 Ratings
    Branding8.03 Ratings00 Ratings
    Mobile storefront8.03 Ratings00 Ratings
    Product variations8.03 Ratings00 Ratings
    Website integration8.03 Ratings00 Ratings
    Visual customization8.03 Ratings00 Ratings
    CMS4.02 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and Lightspeed eCom
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    25% below category average
    Lightspeed eCom
    -
    Ratings
    Abandoned cart recovery6.02 Ratings00 Ratings
    Checkout user experience6.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and Lightspeed eCom
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    32% below category average
    Lightspeed eCom
    -
    Ratings
    eCommerce security6.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and Lightspeed eCom
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    10% below category average
    Lightspeed eCom
    -
    Ratings
    Promotions & discounts7.03 Ratings00 Ratings
    Personalized recommendations7.03 Ratings00 Ratings
    SEO7.03 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and Lightspeed eCom
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    Lightspeed eCom
    -
    Ratings
    Multi-site management8.03 Ratings00 Ratings
    Order processing5.03 Ratings00 Ratings
    Inventory management6.03 Ratings00 Ratings
    Shipping6.03 Ratings00 Ratings
    Custom functionality6.03 Ratings00 Ratings
    User Ratings
    IBM Digital CommerceLightspeed eCom
    Likelihood to Recommend
    9.0
    (5 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Digital CommerceLightspeed eCom
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Joel Ong
    WebSphere Commerce Consultant
    Read full review
    Lightspeed
    No answers on this topic
    Pros
    IBM
    No answers on this topic
    Lightspeed
    No answers on this topic
    Cons
    IBM
    No answers on this topic
    Lightspeed
    No answers on this topic
    Likelihood to Renew
    IBM
    No answers on this topic
    Lightspeed
    No answers on this topic
    Alternatives Considered
    IBM
    No answers on this topic
    Lightspeed
    No answers on this topic
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Joel Ong
    WebSphere Commerce Consultant
    Read full review
    Lightspeed
    No answers on this topic
    ScreenShots