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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Configure, Price, Quote

    Score7.9 out of 10
    N/AIBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A

    PandaDoc

    Score9 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    IBM Sterling Configure, Price, QuotePandaDoc
    Editions & Modules
    No answers on this topic
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IBM Sterling Configure, Price, QuotePandaDoc
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    IBM Sterling Configure, Price, QuotePandaDoc
    Considered Both Products
    IBM
    No answer on this topic
    PandaDoc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    96%
    Would buy again
    216 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    98%
    Delivers good value for the price
    199 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    96%
    Happy with the feature set
    215 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    98%
    Lived up to sales and marketing promises
    172 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    97%
    Implementation went as expected
    177 Answers
    Features
    IBM Sterling Configure, Price, QuotePandaDoc
    CPQ
    Comparison of CPQ features of IBM Sterling Configure, Price, Quote and PandaDoc
    Feature
    IBM Sterling Configure, Price, Quote
    10.0
    9 Ratings
    14% above category average
    PandaDoc
    -
    Ratings
    Quote sharing/sending10.09 Ratings00 Ratings
    Product configuration10.09 Ratings00 Ratings
    Configuration options10.09 Ratings00 Ratings
    Pricing rules10.09 Ratings00 Ratings
    Price adjustment10.09 Ratings00 Ratings
    Purchase history and open contracts10.09 Ratings00 Ratings
    Guided selling/Sales portal10.09 Ratings00 Ratings
    CPQ reporting & analytics10.09 Ratings00 Ratings
    CPQ-CRM integration10.09 Ratings00 Ratings
    Attachments to quotes10.09 Ratings00 Ratings
    Order capturing10.09 Ratings00 Ratings
    Best Alternatives
    IBM Sterling Configure, Price, QuotePandaDoc
    Small Businesses
    QuoteWerks
    Score9.4 out of 10
    Foxit eSign
    Score9.8 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.4 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Salesforce Revenue Cloud
    Score8.8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Configure, Price, QuotePandaDoc
    Likelihood to Recommend
    9.5
    (9 ratings)
    9.0
    (322 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (18 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (23 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (21 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.1
    (23 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    -
    (0 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    IBM Sterling Configure, Price, QuotePandaDoc
    Likelihood to Recommend
    IBM
    Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
    Incentivized
    Read full review
    PandaDoc
    As a small business, the polished, professional look of every PandaDoc document never fails to impress our clients. It's seamless and easy to collect e-signatures, a huge plus, as many e-signature software services provide only that feature for a cost, without the other features PandaDoc has. I am disappointed that the pricing tiers recently changed, so now you get less value for the price. PandaDoc has been great for sending proposals to our clients which include the terms of agreement and the price we quote them, with space at the end for them to sign upon approval. This signals to us that they've accepted and we proceed by sending them an invoice (through another software). Ideally, PandaDoc would automatically follow up or simultaneously send an invoice as well - but this is a Business Plan feature now. But love that we can track when prospects open our documents. We used to pay $35/month for the Essentials Plan, which no longer exists and has become the Starter Plan, which no longer includes unlimited templates or pricing tables - those are Business Plan features. So that downgrade in value was disappointing as it's not a cheap service for a small business, and I'm considering moving to their free plan.
    Incentivized
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    Pros
    IBM
    • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
    • Centralizing selling procedure in one platform by communicating products pricing to clients.
    • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
    Read full review
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Cons
    IBM
    • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
    Incentivized
    Read full review
    PandaDoc
    • The automatic snapping of added fields in templates could be toggleable to more easily place fields where they need to be
    • When fields are duplicated, the generated Field IDs can get long (e.g. Text_1, Text_1_1, Text_1_1_1, etc)
    • Loading screens are sometimes long
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
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    Reliability and Availability
    IBM
    No answers on this topic
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Support Rating
    IBM
    Timely and courteous response time from IBM Support any time there was a request that needed to be made.
    Incentivized
    Read full review
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
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    Implementation Rating
    IBM
    No answers on this topic
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
    Incentivized
    Read full review
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
    • Data recovery and backup have maintained and governed vital organization data from catastrophes.
    • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
    Incentivized
    Read full review
    PandaDoc
    • Our business has received a positive impact by saving time on creating, editing, and sending documents/quotes to clients.
    • We also have had greater employee efficiency due to a faster and more seamless proposal and document management process.
    • We have received a higher close rate as well considering the user is able to e-sign the document, pay, and complete the quote seamlessly.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.