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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Pak for Business Automation

    Score9 out of 10
    N/AIBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    IBM Cloud Pak for Business AutomationPipefy
    Editions & Modules
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    IBM Cloud Pak for Business AutomationPipefy
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    IBM Cloud Pak for Business AutomationPipefy
    Considered Both Products
    IBM
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    30 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    30 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    30 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    IBM Cloud Pak for Business AutomationPipefy
    Customization
    Comparison of Customization features of IBM Cloud Pak for Business Automation and Pipefy
    Feature
    IBM Cloud Pak for Business Automation
    7.3
    1 Ratings
    18% above category average
    Pipefy
    -
    Ratings
    API for custom integration7.31 Ratings00 Ratings
    Plug-ins7.31 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Cloud Pak for Business Automation and Pipefy
    Feature
    IBM Cloud Pak for Business Automation
    6.4
    1 Ratings
    23% below category average
    Pipefy
    -
    Ratings
    Dashboards6.41 Ratings00 Ratings
    Standard reports6.41 Ratings00 Ratings
    Custom reports6.41 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Cloud Pak for Business Automation and Pipefy
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    4% above category average
    Pipefy
    -
    Ratings
    Process designer8.21 Ratings00 Ratings
    Process simulation7.31 Ratings00 Ratings
    Business rules engine7.31 Ratings00 Ratings
    SOA support7.31 Ratings00 Ratings
    Process player7.31 Ratings00 Ratings
    Form builder8.21 Ratings00 Ratings
    Model execution7.31 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of IBM Cloud Pak for Business Automation and Pipefy
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    21% above category average
    Pipefy
    -
    Ratings
    Business Process Modeling7.31 Ratings00 Ratings
    Decision Modeling7.31 Ratings00 Ratings
    Code-Based Automation8.21 Ratings00 Ratings
    No-Code Automation7.31 Ratings00 Ratings
    Best Alternatives
    IBM Cloud Pak for Business AutomationPipefy
    Small Businesses
    No answers on this topic
    airSlate WorkFlow
    Score7.5 out of 10
    Medium-sized Companies
    Okta Workflows
    Score8.8 out of 10
    CMW Platform
    Score8.8 out of 10
    Enterprises
    Okta Workflows
    Score8.8 out of 10
    ServiceNow Now Platform
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud Pak for Business AutomationPipefy
    Likelihood to Recommend
    8.9
    (42 ratings)
    8.2
    (10 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (2 ratings)
    User Testimonials
    IBM Cloud Pak for Business AutomationPipefy
    Likelihood to Recommend
    IBM
    Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
    Incentivized
    Read full review
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
    Read full review
    Pros
    IBM
    • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
    • Helps us to analyze complex workflows for our clients.
    • Accelerate our growth to digital transformation.
    • Reduce clients wait time. Hence we are able to deliver on time.
    Incentivized
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    IBM
    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Incentivized
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
    Incentivized
    Read full review
    Pipefy
    No answers on this topic
    Support Rating
    IBM
    No answers on this topic
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
    Incentivized
    Read full review
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • A platform with multiple functions, automations and system monitoring.
    • The components of this software help to obtain results from the first month of its implementation.
    • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
    Incentivized
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
    Read full review
    ScreenShots