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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.6 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    IBM Cloud Pak for Business Automation

    Score9 out of 10
    N/AIBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A
    Pricing
    AppianIBM Cloud Pak for Business Automation
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Platform
    Custom Quote Priced per user with unlimited apps.
    Minimum 100, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    Unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianIBM Cloud Pak for Business Automation
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    AppianIBM Cloud Pak for Business Automation
    Considered Both Products
    Appian
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    91%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    100%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    97%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    97%
    Implementation went as expected
    30 Answers
    Features
    AppianIBM Cloud Pak for Business Automation
    Low-Code Development
    Comparison of Low-Code Development features of Appian and IBM Cloud Pak for Business Automation
    Feature
    Appian
    9.1
    75 Ratings
    8% above category average
    IBM Cloud Pak for Business Automation
    -
    Ratings
    Visual Modeling8.873 Ratings00 Ratings
    Drag-and-drop Interfaces8.972 Ratings00 Ratings
    Platform Security9.271 Ratings00 Ratings
    Platform User Management8.872 Ratings00 Ratings
    Reusability9.575 Ratings00 Ratings
    Platform Scalability9.573 Ratings00 Ratings
    Customization
    Comparison of Customization features of Appian and IBM Cloud Pak for Business Automation
    Feature
    Appian
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.3
    1 Ratings
    18% above category average
    API for custom integration00 Ratings7.31 Ratings
    Plug-ins00 Ratings7.31 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and IBM Cloud Pak for Business Automation
    Feature
    Appian
    -
    Ratings
    IBM Cloud Pak for Business Automation
    6.4
    1 Ratings
    23% below category average
    Dashboards00 Ratings6.41 Ratings
    Standard reports00 Ratings6.41 Ratings
    Custom reports00 Ratings6.41 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and IBM Cloud Pak for Business Automation
    Feature
    Appian
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    4% above category average
    Process designer00 Ratings8.21 Ratings
    Process simulation00 Ratings7.31 Ratings
    Business rules engine00 Ratings7.31 Ratings
    SOA support00 Ratings7.31 Ratings
    Process player00 Ratings7.31 Ratings
    Form builder00 Ratings8.21 Ratings
    Model execution00 Ratings7.31 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Appian and IBM Cloud Pak for Business Automation
    Feature
    Appian
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    21% above category average
    Business Process Modeling00 Ratings7.31 Ratings
    Decision Modeling00 Ratings7.31 Ratings
    Code-Based Automation00 Ratings8.21 Ratings
    No-Code Automation00 Ratings7.31 Ratings
    Best Alternatives
    AppianIBM Cloud Pak for Business Automation
    Small Businesses
    Zoho Creator
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    AppSheet
    Score9 out of 10
    Okta Workflows
    Score8.8 out of 10
    Enterprises
    OutSystems
    Score7.3 out of 10
    Okta Workflows
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AppianIBM Cloud Pak for Business Automation
    Likelihood to Recommend
    9.4
    (139 ratings)
    8.9
    (42 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    9.1
    (3 ratings)
    Usability
    8.7
    (95 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (118 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    AppianIBM Cloud Pak for Business Automation
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    IBM
    Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    IBM
    • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
    • Helps us to analyze complex workflows for our clients.
    • Accelerate our growth to digital transformation.
    • Reduce clients wait time. Hence we are able to deliver on time.
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    IBM
    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Incentivized
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    IBM
    IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
    Incentivized
    Read full review
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
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    IBM
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    IBM
    There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    IBM
    • A platform with multiple functions, automations and system monitoring.
    • The components of this software help to obtain results from the first month of its implementation.
    • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism