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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Business Automation Workflow

    Score9.7 out of 10
    N/AIBM Business Automation Workflow is a solution that helps users automate digital workflows to increase productivity, efficiency and insights — on premises or on cloud.N/A

    Kintone

    Score7.4 out of 10
    N/AKintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 30,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. The no-code drag-and-drop interface can be used to create custom database applications. Whether it’s sales leads, customer quotes, or inventory management, it can be organized in Kintone and viewed from the…

    $24

    per month per user

    Pricing
    IBM Business Automation WorkflowKintone
    Editions & Modules
    No answers on this topic
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    IBM Business Automation WorkflowKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All subscriptions have a minimum requirement of 5 users.
    More Pricing Information
    Community Pulse
    IBM Business Automation WorkflowKintone
    Considered Both Products
    IBM
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    46 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    40 Answers
    Features
    IBM Business Automation WorkflowKintone
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Business Automation Workflow and Kintone
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    20% above category average
    Kintone
    -
    Ratings
    Dashboards10.04 Ratings00 Ratings
    Standard reports10.04 Ratings00 Ratings
    Custom reports10.04 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Business Automation Workflow and Kintone
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    18% above category average
    Kintone
    -
    Ratings
    Process designer10.04 Ratings00 Ratings
    Process simulation10.03 Ratings00 Ratings
    Business rules engine10.04 Ratings00 Ratings
    SOA support10.04 Ratings00 Ratings
    Process player10.03 Ratings00 Ratings
    Support for modeling languages10.04 Ratings00 Ratings
    Form builder10.04 Ratings00 Ratings
    Model execution10.04 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Business Automation Workflow and Kintone
    Feature
    IBM Business Automation Workflow
    10.0
    3 Ratings
    17% above category average
    Kintone
    -
    Ratings
    Social collaboration tools10.03 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Business Automation Workflow and Kintone
    Feature
    IBM Business Automation Workflow
    10.0
    4 Ratings
    20% above category average
    Kintone
    -
    Ratings
    Content management10.04 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of IBM Business Automation Workflow and Kintone
    Feature
    IBM Business Automation Workflow
    -
    Ratings
    Kintone
    9.4
    43 Ratings
    11% above category average
    Platform Security00 Ratings9.534 Ratings
    Platform User Management00 Ratings9.640 Ratings
    Reusability00 Ratings9.538 Ratings
    Platform Scalability00 Ratings9.640 Ratings
    Best Alternatives
    IBM Business Automation WorkflowKintone
    Small Businesses
    IBM Blueworks Live
    Score8.9 out of 10
    Creatio
    Score9.7 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    Creatio
    Score9.7 out of 10
    Enterprises
    IBM Blueworks Live
    Score8.9 out of 10
    Creatio
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Business Automation WorkflowKintone
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.0
    (48 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    8.3
    (5 ratings)
    Usability
    8.0
    (2 ratings)
    7.8
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    9.4
    (46 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.6
    (42 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    3.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    IBM Business Automation WorkflowKintone
    Likelihood to Recommend
    IBM
    Have your process first on paper Its important to first document the process before venturing into BPMS. It will save a lot of pain and heartaches. A BPM tool is no magic bullet, it merely automates your process. Its upto you to put visibility and tracking on top of it. Provide monitoring so that you get a chance to improve your process continously. BPM is not an application If you are trying to build an application with BPM, chances are that your are alraedy failing. BPM must be a strategic initiative for an organization. Yes, you build Dashboards, Reports and other software in BPMS, however you do it at a process level not at an application level. http://bpmstech.blogspot.com/2011/05/bpm-initiative.html Know the difference between process data and business data http://bpmstech.blogspot.com/2011/05/lombardi-best-practices.html http://bpmstech.blogspot.com/2012/02/bpm-system-architecture.html
    Read full review
    Kintone
    Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
    Incentivized
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    Pros
    IBM
    • System does a great job normalizing business process and automating order processing tasks. Before TeamWorks, the process was much more manual and more expensive staff ($65k to $70K) were required to manage the process. Since implementing TeamWorks, we need much lower-skilled workers to manage order processing.
    • System ensures that we have consistent data across all systems.
    • Rules engine is really the “company playbook” – it is the heart and soul of how the company works. It handles thousands of orders per day
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
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    Cons
    IBM
    • The system gets crashed when many instances go into the queue stage. The system even crashes and sometimes restarts automatically when the load on the server increases. We had to develop a separate software for this and maintain the same.
    • We cannot manipulate the data during run time. It is difficult to develop user-interfaces with complex functionality.
    • In order to consume external services that follow HTTP protocol, we need to use IDE for that, and consuming services from IDE takes a lot of time to give a response.
    Incentivized
    Read full review
    Kintone
    • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
    • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
    • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
    • I think there is more potential to make more customized data graphs.
    Incentivized
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    Likelihood to Renew
    IBM
    This particular decision will be made by other people. Overall IBM BPM is the best BPM engine that I have worked with. It is implemented at our company and IT and business are already somewhat familiar with it. Therefore if asked I will recommend renewal as long as the price is reasonable.
    Read full review
    Kintone
    I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
    Incentivized
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    Usability
    IBM
    • The system is easy enough to use but, by definition, is a complex tool. However, they have done a good job generally balancing tool complexity / capability with usability. When comparing to MS Biz Talk, for example, Biz Talk has less functionality but is actually harder to use.
    • Software is very flexible. For somebody with the right technical background, it’s quite easy to write some Java code to overcome any hurdles or make the product do what is needed
    Read full review
    Kintone
    Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
    Incentivized
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    Reliability and Availability
    IBM
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Kintone
    No issues.
    Incentivized
    Read full review
    Support Rating
    IBM
    Issues can be raised through tickets and it works based on the priority of the issue. The Support Team response is also good and the solution is provided in a short span of time. In a case where the issue is serious, they try to find out the root cause and provide an alternative for it.
    Incentivized
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    Kintone
    I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
    Incentivized
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    In-Person Training
    IBM
    • Attended on premise sysadmin training for 4 days, 8 hours per day. Although further follow-up training was available, I never felt the need to go back. Training was very hands-on with real modeling (rather than just following a manual). Very effective.
    Read full review
    Kintone
    No answers on this topic
    Implementation Rating
    IBM
    • Very satisfied – not too difficult at all.
    • We had a consultant available as part of our contract, but we didn’t really need to use (except for some advice on ActiveDirectory and single sign-on)
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    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Pega Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product. However Pega, falls short on integration centric capabilities and very rigid to customize. On the other hand IBM comes with array of products which suits needs of varying degree. Advanced integration is solved by BPEL Process Server which has support for state based patterns and mediation. Dynamic rules and event management can be solved with WODM, Cloud to on-premise connectivity with Cast Iron, Enterprise gateway and security usecases with DataPower, Social BPM with IBM BPM , WODM, mobify with Worklight. Pega has a little bit of eveything here and there. It solves the dynamic rule management, brings out the flavor of Social BPM and mobility with Antenna ( I guess) and predictive analytics as well in one single suite. There are certain usecases which needs to have a little bit of everything, however this little bits and pieces of functionality when its blows, Pega would have problems to scale. With IBM its a bit nightmare to maintain a variety of technologies, however you can wish to go for one without the other and go for something only when you truly need it. Pega vs IBM Its difficult to pick a winner. In nutshell when you want a full scale BPM with rich integration capabilities go for IBM BPM. On the other hand if you hava mature integration capability already, Pega can yield quick results for you as well. Pega's strength is its methodology. IBM BPM's strength is integration. Actually you can't go wrong with both in terms of implementation. My strong recommendation is to invest time to process analysis and pick a good vendor to support consulting and implementation.
    Read full review
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Scalability
    IBM
    It scales from small team interactions to business processes serving thousands of employees, as well as straight-through-processing needs that go well beyond. Of course, scale is always in the eye of the beholder, but IBM BPM does a good job of giving you all of the hooks, APIs, and data that you need to take on whatever scaling approaches you need to meet the load
    Read full review
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    Kintone
    Needed improvement at the time.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It has added value to the upper management to give visibility into what is happening at any time in the enterprise.
    • Boosted employee morale because it gives them all the information to work the case/task in a single location.
    • Identifies bottlenecks and improves the turnover.
    Incentivized
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    Kintone
    • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
    • We are able to see our data much better now and have a spot that we can all look at the database on the go.
    Read full review
    ScreenShots

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of mobile accessScreenshot of the drag and drop interfaceScreenshot of business app views