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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM B2B Cloud Services

    Score9.3 out of 10
    N/AIBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A

    Microsoft Teams

    Score7.7 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    IBM B2B Cloud ServicesMicrosoft Teams
    Editions & Modules
    No answers on this topic
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    IBM B2B Cloud ServicesMicrosoft Teams
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    IBM B2B Cloud ServicesMicrosoft Teams
    Considered Both Products
    IBM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    201 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    180 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    202 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    115 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    139 Answers
    Features
    IBM B2B Cloud ServicesMicrosoft Teams
    Project Management
    Comparison of Project Management features of IBM B2B Cloud Services and Microsoft Teams
    Feature
    IBM B2B Cloud Services
    8.2
    4 Ratings
    7% above category average
    Microsoft Teams
    3.9
    192 Ratings
    65% below category average
    Task Management8.74 Ratings4.6147 Ratings
    Gantt Charts7.94 Ratings3.076 Ratings
    Scheduling8.74 Ratings3.6162 Ratings
    Workflow Automation8.74 Ratings3.5101 Ratings
    Mobile Access6.63 Ratings5.0184 Ratings
    Search8.44 Ratings4.0169 Ratings
    Visual planning tools8.64 Ratings3.8118 Ratings
    Communication
    Comparison of Communication features of IBM B2B Cloud Services and Microsoft Teams
    Feature
    IBM B2B Cloud Services
    8.4
    4 Ratings
    6% above category average
    Microsoft Teams
    5.6
    201 Ratings
    34% below category average
    Chat7.83 Ratings5.3200 Ratings
    Notifications8.74 Ratings4.8199 Ratings
    Discussions8.64 Ratings5.1187 Ratings
    Surveys8.04 Ratings4.4112 Ratings
    Internal knowledgebase9.54 Ratings3.8122 Ratings
    Integrates with GoToMeeting7.02 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts8.02 Ratings5.743 Ratings
    Integrates with Outlook9.63 Ratings9.1156 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM B2B Cloud Services and Microsoft Teams
    Feature
    IBM B2B Cloud Services
    8.3
    3 Ratings
    6% above category average
    Microsoft Teams
    4.5
    186 Ratings
    54% below category average
    Versioning8.92 Ratings4.5130 Ratings
    Video files8.92 Ratings3.9158 Ratings
    Audio files7.92 Ratings4.4160 Ratings
    Document collaboration8.92 Ratings5.3173 Ratings
    Access control7.93 Ratings4.7156 Ratings
    Advanced security features8.82 Ratings3.4117 Ratings
    Integrates with Google Drive6.02 Ratings5.353 Ratings
    Device sync8.92 Ratings4.1132 Ratings
    Best Alternatives
    IBM B2B Cloud ServicesMicrosoft Teams
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM B2B Cloud ServicesMicrosoft Teams
    Likelihood to Recommend
    8.6
    (4 ratings)
    5.2
    (278 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.7
    (9 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (62 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (113 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    User Testimonials
    IBM B2B Cloud ServicesMicrosoft Teams
    Likelihood to Recommend
    IBM
    We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
    Incentivized
    Read full review
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Pros
    IBM
    • Document process management
    • Transition services, including planning, design, project management and testing
    • Translation, community and visibility service
    • Trading partner community support
    Incentivized
    Read full review
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Cons
    IBM
    • Can't rely on huge data sets
    • Organizations is huge, it's tough to handle
    • Limited feature sets
    Incentivized
    Read full review
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
    Incentivized
    Read full review
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    IBM
    No answers on this topic
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    IBM
    • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
    • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
    • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
    Incentivized
    Read full review
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    ScreenShots