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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Apptio

    Score8.9 out of 10
    N/AThe IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.N/A
    Pricing
    IBM Apptio
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Apptio
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM Apptio
    Considered Both Products
    Apptio an IBM Company
    Chose IBM Apptio
    I personally have not used or evaluated any other product similar to Apptio. I can say that this is a great service and we use it often and we are growing how we use it. We are planning on expanding the way we use this database. We are excited to hear about more of the apptio …
    Incentivized
    Chose IBM Apptio
    user preference
    Incentivized
    Chose IBM Apptio
    I am not on the cloud team, but I believe they enjoy the aws integration with cloudability
    Incentivized
    Chose IBM Apptio
    n/a
    Incentivized
    Chose IBM Apptio
    We use Workfront and Apptio for different use cases, but they work complimentarily with each other in our downstream reporting.
    Incentivized
    Chose IBM Apptio
    As an ITFM Tool, Apptio's capabilities are leagues beyond ServiceNow.
    Its powerful TBM Studio really gives IT Finance admin users the ability to manage raw data more efficiently.
    Incentivized
    Chose IBM Apptio
    Apptio is a more robust platform for larger enterprise needs, providing features that meet the needs of tech, product and finance.
    Incentivized
    Chose IBM Apptio
    n/a
    Incentivized
    Chose IBM Apptio
    I mean Tableau almost kind of works similarly but very differently. Whereas Apptio allows us to kind of focus in on cost management and so it's leaps and bounds I think, in my opinion, probably better suited for what we need.
    Incentivized
    Chose IBM Apptio
    Apptio has better and more flexible reporting
    Incentivized
    Chose IBM Apptio
    N/a - business owner decision
    Incentivized
    Chose IBM Apptio
    Apptio is more of a robust solution than AWS
    Incentivized
    Chose IBM Apptio
    Pricing, reputation, and sales team have been key
    Incentivized
    Chose IBM Apptio
    I would say IBM Apptio has a more complex background for all the data and can show the visuals well, other issue is that it is not as easy to show to a broad audience.
    Incentivized
    Chose IBM Apptio
    So we've used Proven Optics, which is an add-on to ServiceNow. Well at least use it with certain customers and Nicus. Nicus is probably the biggest competitor of Apptio. The trouble with Nicus is their SQL-based ingestion process. It's a little bit more difficult. So the reason …
    Incentivized
    Chose IBM Apptio
    NA
    Incentivized
    Chose IBM Apptio
    I would say it's more focused on technology value, outcomes, outputs. It's not as distributed in terms of how the outputs are given to you. It's more focused on technology, a little bit more user intuitive would be another example and just more finance oriented.
    Incentivized
    Chose IBM Apptio
    ApptioOne can support cost transparency at a much granular level
    Incentivized
    Chose IBM Apptio
    we looked at TP, didn't buy it
    Incentivized
    Chose IBM Apptio
    It’s been a few years
    Incentivized
    Chose IBM Apptio
    Comparable except Nicus has an On-prem choice I believe.
    Incentivized
    Chose IBM Apptio
    We had a home-grown tool. This one is so much more robust and reliable.
    Incentivized
    Chose IBM Apptio
    I wasn't involoved
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    IBM Apptio
    Likelihood to Recommend
    8.9
    (175 ratings)
    Likelihood to Renew
    8.5
    (17 ratings)
    Usability
    7.8
    (4 ratings)
    Availability
    8.0
    (2 ratings)
    Performance
    3.0
    (2 ratings)
    Support Rating
    8.4
    (169 ratings)
    In-Person Training
    9.1
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    User Testimonials
    IBM Apptio
    Likelihood to Recommend
    Apptio an IBM Company
    IBM Apptio: 1. Track and Allocate cloud and on-premise costs across departments. 2. Compare planned budgets versus actuals spend in real time. 3. Provide Business leaders with transparent insights into how IT Investment drive business outcomes. 4. Enable show back models to ensure accountability and optimize resource usage. 5. Report Usage, where we can see the actual data regarding the users information and activity and track.
    Incentivized
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    Pros
    Apptio an IBM Company
    • Does very well at handling complex allocations and automation. Also great at bringing in data automatically, manipulating that data, and allowing you to feed that data into a complex model. So all the behind-the-scenes stuff works really well. It's also pretty good at visualization. It has some similar capabilities like a Power BI and Tableau, but generally provides most of the visualization technology that somebody would need with the tool.
    Incentivized
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    Cons
    Apptio an IBM Company
    • I think the environment functionality is a small thing that could be made easier to understand how it actually changes the view
    • On some of the filters instead of having just the Department code having the name would also help with navigation
    • A feature to compare some departments or agencies side by side would be a cool thing to have
    Incentivized
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    Likelihood to Renew
    Apptio an IBM Company
    It is hands down the most innovative SaaS on the market today. In my humble opinion it will be just as big or bigger than Salesforce, Workday and all of the greats. I would advise any big company to take advantage of Apptio and renew on an annual basis with their support team!
    Incentivized
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    Usability
    Apptio an IBM Company
    We use this currently where I work and we have the consultant Maryville helping us with our Apptio reports and data. I originally used Apptio a few years back and since then I have switched employment, and I was able to talk to the leadership team about what we did at my previous job, and now we are building the reports here at my new place of employment
    Incentivized
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    Reliability and Availability
    Apptio an IBM Company
    Excellent, so far. SaaS-based...assuming effective data links and connectivity
    Read full review
    Performance
    Apptio an IBM Company
    Excellent, so far.
    Read full review
    Support Rating
    Apptio an IBM Company
    I have not been directly involved with the post sales support team. However, that team has provided training materials and recommended practices that have been very helpful in coming up to speed on how to more fully use the product. My understanding from both vendor management and our upline stakeholders is that our relationship with Apptio is strong.
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    In-Person Training
    Apptio an IBM Company
    Was awesome to have been taught by legendary Debbie Hagan for Cost Transparency in person. Her knowledge is extensive and she is an excellent trainer. Her years of experience really shined.
    Incentivized
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    Online Training
    Apptio an IBM Company
    The all talented training organization crosses all the T's and dots all the I's. I am constantly learning and often refer to training documentation for post training real life issues.
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    Implementation Rating
    Apptio an IBM Company
    Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
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    Alternatives Considered
    Apptio an IBM Company
    So we've used Proven Optics, which is an add-on to ServiceNow. Well at least use it with certain customers and Nicus. Nicus is probably the biggest competitor of Apptio. The trouble with Nicus is their SQL-based ingestion process. It's a little bit more difficult. So the reason why you'd go with Apptio is that it's very easy and very intuitive to bring in new data sources and being able to model a lot of the data once it's already in the system doesn't require a lot of coding experience.
    Incentivized
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    Return on Investment
    Apptio an IBM Company
    • It's delivered on a lot of those, especially the relationship between IT and financing that relationship's been a bit of a rollercoaster on that journey. We've come out the other end of it, and we're all friends now, which is a good thing. So they've accepted the Apptio output and are much more involved in providing the data and helping to use the tool, which is excellent. I think one of the downsides that are probably not talked about enough is the fact that, um, once you have trained and delivered a TMB skillset within your organization, they become very good at that. So if you've got any high-performing members in that team, they become extremely valuable elsewhere. And we've unfortunately suffered the case whereby one of our highest performers was immediately then poached and went off elsewhere for a much better opportunity. So we applaud that for them, but it's really hard to train other people. It's really hard to take them up to speed, and you have to sort of go through those picks and troughs every time. So that's just life, you know.
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    ScreenShots

    IBM Apptio Screenshots

    Screenshot of Industry BenchmarksScreenshot of Planning OverviewScreenshot of Billing - Main ViewScreenshot of Costing - Control OpEx and Cut CostsScreenshot of Spend Analytics