iApplicants vs. iCIMS Talent Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iApplicants
Score 5.0 out of 10
N/A
iApplicants is a cloud-based ATS that offers batch or mass communication with potential candidates via multiple channels, resume parsing, and data management. This particular platform is sought and used by small to midsize companies and is offered on a flexible payment schedule.
$800
per year
iCIMS
Score 6.4 out of 10
N/A
iCIMS is a web-based applicant tracking system (ATS). The tool's talent recruiting and management functions include features like social recruiting, talent sourcing, offer management, and onboarding. The programs are centralized on iCIMS’s UNIFi platform and are scaled for mid-sized to enterprise businesses.N/A
Pricing
iApplicantsiCIMS Talent Cloud
Editions & Modules
ATS
$800.00
per year
No answers on this topic
Offerings
Pricing Offerings
iApplicantsiCIMS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
iApplicantsiCIMS Talent Cloud
Features
iApplicantsiCIMS Talent Cloud
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
iApplicants
8.4
Ratings
5% above category average
iCIMS Talent Cloud
8.4
Ratings
5% above category average
Job Requisition Management9.00 Ratings8.80 Ratings
Company Website Posting7.00 Ratings9.60 Ratings
Publish to Social Media8.00 Ratings7.50 Ratings
Job Search Site Posting6.00 Ratings9.40 Ratings
Customized Application Form8.00 Ratings7.20 Ratings
Resume Management8.00 Ratings9.20 Ratings
Duplicate Candidate Prevention7.40 Ratings5.20 Ratings
Candidate Search8.60 Ratings9.40 Ratings
Applicant Tracking9.00 Ratings9.60 Ratings
Collaboration10.00 Ratings9.70 Ratings
Task Creation and Delegation8.00 Ratings7.10 Ratings
Email Templates9.40 Ratings8.80 Ratings
User Permissions8.00 Ratings9.30 Ratings
Notifications and Alerts10.00 Ratings7.50 Ratings
Reporting10.00 Ratings7.30 Ratings
Best Alternatives
iApplicantsiCIMS Talent Cloud
Small Businesses
Breezy HR
Breezy HR
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Medium-sized Companies
Breezy HR
Breezy HR
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iApplicantsiCIMS Talent Cloud
Likelihood to Recommend
10.0
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.6
(0 ratings)
7.8
(0 ratings)
Usability
9.3
(0 ratings)
8.8
(0 ratings)
Availability
10.0
(0 ratings)
9.1
(0 ratings)
Performance
9.0
(0 ratings)
8.2
(0 ratings)
Support Rating
9.9
(0 ratings)
6.0
(0 ratings)
Online Training
9.0
(0 ratings)
7.9
(0 ratings)
Implementation Rating
9.9
(0 ratings)
6.3
(0 ratings)
Configurability
-
(0 ratings)
5.0
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
10.0
(0 ratings)
7.8
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
iApplicantsiCIMS Talent Cloud
Likelihood to Recommend
How many employees does your company have? I believe it is suitable for companies similar in size to mine or with fewer employees. I believe larger size companies should only use iApplicants if they hire employees in bulk. Meaning if they make simple hires it would be an excellent product for them. Because of the limited search capability, it may not be suitable for everyone.
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Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
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Pros
  • Ease of product use. There is little training needed when introducing this software to a new user.
  • The ability to customize applications, job postings and reports streamlines our recruiting efforts while saving time and resources.
  • Service has been great as well by support staff.
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  • Configuration - we are able to configure it to meet our business needs.
  • User friendly - I feel it is easy to use and we are able to roll it out with minimal training for our field
  • System availability - we have limited to almost no issues with the system being slow or not available during business hours.
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Cons
  • Slowness - there are times when the system takes a long time to think to retrieve data and I've also experienced times when the system has complete frozen.
  • Reporting - there are a lot of different reports that automatically come with the system. However, it's not always easy to find the reports that you're looking for as you need to click through multiple screens to get to the specific report that you are looking for.
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  • Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve
  • Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor
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Likelihood to Renew
This is simply because as we expanded our business to include a staffing division, our technical needs of a tracking system greatly increased because now we needed to also track job orders, time sheets and billing. Had we simply stayed a software development company, we would have stayed with iApplicants as it fulfilled our needs at that time.
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I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
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Usability
iApplicants is rare -- they offer both a great company (service, innovation, and ongoing development) with a product that really focuses on the needs of its users. It provides the basis for HR/legal reporting. It's easy to use, just logging in for the first time, so even my not-so-tech-savvy managers love it.
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We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
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Reliability and Availability
I've used this product consistently for 8 years now. In that time, I've seen ONE time that they had a technical glitch -- and THEY were all over it. The only reason I even knew about it was an email alert they sent out to all clients, explaining the issue. They also had it fixed the same day.
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There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
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Performance
It works. It's easy for everyone I've shared it with -- even my not-so-tech-savvy staff. When I hired a coordinator to handle routine HR duties, this was a simple transition to hand off to someone else without a lot of training. Sometimes it's a little slow downloading documents (resumes) from the site, but that could be a combination of issues that may not be related to their product. At one time, it wasn't able to accommodate newer Word documents (.doc vs. .docx), but they fixed that, as well.
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We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
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Support Rating
Responses are always within 24 hours. They don't nickel and dime for everything we request. I like that they understand the request and we're not caught in a flurry of emails or failed attempts. Customizations, when needed by the vendor, have been at no charge. Most modifications can be made from my administrative panel. Everyone I've dealt with at iApplicants has been positive -- there seems to be a great sense of ownership across all staff there.
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Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
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Online Training
I thought the training was well structured and the demos well-paced. Topics are set up sequentially so one can watch each one and build on previous tutorials. However, they are broken down into segments so a user can hone in on just a specific area where help is needed and not waste time on other topics s/he may already know. I also like the fact that the tutorials are available on the home page of the admin login, so we don't have to hunt for topics in a huge "knowledgebase." It's easy to get a quick refresher when needed (or when ready to try out something a little more advanced) and apply it immediately.
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I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
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Implementation Rating
Great product support!
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Things went smoothly
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Alternatives Considered
We evaluated no one else, I can not really explain how they stack up against other companies. In my mind that is not the issue, I am happy with iApplicants so I am not looking into other companies. I really did happen upon this company and love it, then purchase and since have used it for 6 years.
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The difference between iCIMS Talent Cloud and Salesforce is night and day. We were stuck in the stone age of applicant tracking and metrics. iCIMS has given us the freedom to do with our data as we see useful for us. We are also able to integrate to current HCM/HRIS very easily and effectively.
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Scalability
At the very basic level, it provides a place to post jobs and cross-post to free job boards. It could just be used by HR staff. However, it's more than just another place to post if one opts to utilize the full functionality-- it's an applicant management system that allows a user to pre-screen, organize, and collaborate on candidates with other users. They've added built-in background checks, reporting tools, community boards, integrated with larger/broader paid marketing opportunities, and affirmative action programs.
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iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
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Return on Investment
  • Our recruiting team were all contractors costing between $30-$40/hour and the idea of new positions taking 3-4 hours to post to all of our required sites was extremely costly in addition to the cost per ad. The reduction in time to post one position a month paid for the system each month.
  • The previous system we used was manual and time consuming iApplicants allowed us to increase the speed of our lead conversion, reduce the time our requisitions were open and provide better customer service to our hiring managers through better applicant flow.
  • The ROI was tremendous, the reduction in time to fill open positions, reduce cost of contractor hours spent on administrative tasks and the ability to source candidates from previous applicants in our database made iApplicants the best investment for our team in 2013.
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  • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
  • I can speak to multiple people at one time which saves me time in the long run
  • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
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ScreenShots

iCIMS Screenshots

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