Hyve Managed Hosting vs. Rackspace Email

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).

Incentivized

• Excellent customer service - Their support teams respond quickly.
• Simplified migration services, limiting downtime.
• Fantastic communication - They keep you appraised to any situations that may arise, whether it's day-to-day business or a change in service.

Incentivized

• No real big issues with Rackspace itself. Some issues can occur with mail clients, but Rackspace support is helpful to sort them out.

Incentivized

Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.

Incentivized

• We have had little disruption with our emails. I can think of only one problem in the last three years.

Incentivized