HYCU vs. Arcserve ShadowProtect

It’s well suited for Nutanix AHV data protection and includes the ability for immutable backups via WORM policy. I’m unsure of its performance in environments that use Hyper-V OR VMware for virtualization. The use of tiered backups without additional policies are great when creating new VMs, even automatically assigning a default backup policy to ensure that all workloads have at least a minimal level of data protection

Incentivized

If we have a scenario where we need very fast backup/ a lot of backups per hour we tend to go towards ShadowProtect , we have several customers with important servers that we backup each 15 minutes with a VSS consistent snapshot. The continuous incremental option also allows us to create one "full backup" and never again afterwards. This gives us the possibility to give longer retention periods to our customers.

Incentivized

• Backup of virtual machines.
• Upload to Cloud backups.
• Recovery of databases backed up through HYCU.

Incentivized

• Shadowprotect has a relatively simple interface so it's easy to set up.
• Due to the simple UI, it is easy to restore files.
• Imagemanage works fairly well once it's set up and doesn't need much babysitting.

Incentivized

• Better DR support guidance/best practices
• Reporting isn’t straightforward and as customizable as I’d like
• Including M365 backups without additional cost would be a big value add for us

Incentivized

• The replication offsite can have issues over time. It takes manual involvement to keep it working right.
• SPX remote management isn't easy out of the box.

Incentivized

Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.

Incentivized

I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.

Incentivized

We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.

Incentivized

I have used several backup programs, I selected 2 just to be brief. The best thing I see with HYCU over Veeam is that it is much more difficult for an attacker if inside the network to gain access to the backups and objects saved in the backup storage. The best part about HYCU over Bacula is that it is much easier to use and more stable. The interface alone will save you from time and energy using other products

Incentivized

ShadowProtect is less expensive than some and more robust than others, and for us, provided a fine medium on which to build our support platform. The MSP interface for SPX makes licenses easy to track and deploy, as well as to retire. Overall, have been satisfied with this choice.

Incentivized

• I trust this product to protect our organization if things go badly.
• I am able to not lose sleep thinking about backups.

Incentivized

• It had a positive ROI due to the ability to offer better backup technology to our clients.
• There is a large up-front fee you need to pay, though, as you need a minimum number of licenses to resell as MSP.

Incentivized