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Huntress vs. Trend Micro Smart Protection Suite, with XGen

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Huntress

    Score9 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A

    Trend Micro Smart Protection Suite, with XGen

    Score6 out of 10
    N/ATrend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
    Pricing
    HuntressTrend Micro Smart Protection Suite, with XGen
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HuntressTrend Micro Smart Protection Suite, with XGen
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HuntressTrend Micro Smart Protection Suite, with XGen
    Considered Both Products
    Huntress Labs Incorporated
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    HuntressTrend Micro Smart Protection Suite, with XGen
    Endpoint Security
    Comparison of Endpoint Security features of Huntress and Trend Micro Smart Protection Suite, with XGen
    Feature
    Huntress
    -
    Ratings
    Trend Micro Smart Protection Suite, with XGen
    9.7
    9 Ratings
    12% above category average
    Anti-Exploit Technology00 Ratings10.07 Ratings
    Endpoint Detection and Response (EDR)00 Ratings10.08 Ratings
    Centralized Management00 Ratings10.09 Ratings
    Hybrid Deployment Support00 Ratings8.07 Ratings
    Infection Remediation00 Ratings10.08 Ratings
    Vulnerability Management00 Ratings10.09 Ratings
    Malware Detection00 Ratings10.09 Ratings
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    HuntressTrend Micro Smart Protection Suite, with XGen
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    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
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    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score9.1 out of 10
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    User Ratings
    HuntressTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    9.0
    (9 ratings)
    10.0
    (9 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (8 ratings)
    User Testimonials
    HuntressTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Trend Micro
    As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
    Incentivized
    Read full review
    Pros
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Trend Micro
    • Its easy deployment I have installation on servers
    • The level of detail in the logs is very comfortable
    • Virtual patching that you use is unique
    • Consumes few system resources
    • Its high rate of effectiveness in detecting threats
    Read full review
    Cons
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Trend Micro
    • During run-time you would feel that systems are slow.
    • Ability to detect cyber attack and response to cyber attacks can be improved.
    • Support for advanced malware, botnets can be improved.
    • Some investigation module are provided as optional add-on, so they should be integrated.
    Incentivized
    Read full review
    Usability
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Trend Micro
    We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
    Incentivized
    Read full review
    Support Rating
    Huntress Labs Incorporated
    No answers on this topic
    Trend Micro
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Incentivized
    Read full review
    Alternatives Considered
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Trend Micro
    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Read full review
    Return on Investment
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    Trend Micro
    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Incentivized
    Read full review
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