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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot Sales Hub

    Score8.5 out of 10
    N/AHubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

    $15

    per month per seat

    Pipedrive

    Score8.5 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    HubSpot Sales HubPipedrive
    Editions & Modules
    Sales Hub Starter
    $15
    per month per seat
    Sales Hub Professional
    $100
    per month per seat
    Sales Hub Enterprise
    $150
    per month per seat
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    HubSpot Sales HubPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    HubSpot Sales HubPipedrive
    Considered Both Products
    HubSpot
    Chose HubSpot Sales Hub
    We have tried a few for a few days but the one we used for the longest time was Pipedrive. I loved Pipedrive because they have a lot of advanced functionalities and the cost was less than HubSpot. We were able to automatize our email follow-ups and they have a great design …
    Incentivized
    Chose HubSpot Sales Hub
    I prefer Pipedrive (I used it in a previous company), but I chose HubSpot Sales because it was free and easier to manage with HubSpot marketing for lead generation. Now, I could move to Pipedrive because I'm not using the HubSpot marketing tools anymore, but it's all already in …
    Incentivized
    Chose HubSpot Sales Hub
    As mentioned before, Salesforce only makes sense for large orgs, with custom requirements and a team to implement it. Even so it's such garbage software that I'd hesitate in those cases as well. The pricing is insane and there is always another expense.
    Pipedrive is just …
    Incentivized
    Chose HubSpot Sales Hub
    At that time when we started using Hubspot, Pipedrive didn't have all the features we needed, so we decided to go with Hubspot. We have been using Pipedrive before and it was good but had a limited set of tools. Hubspot offers a much better toolset.
    Incentivized
    Chose HubSpot Sales Hub
    HubSpot Sales is great in terms of functionality and the abilities it offers. However, Capsule CRM and Pipedrive offer almost the same abilities to its users at a fraction of the cost. Where HubSpot Sales wins in design, look and feel and ease of integration, Pipedrive and …
    Incentivized
    Chose HubSpot Sales Hub
    We chose HubSpot Sales Hub because of its overall ecosystem and we wanted a customer data platform that's all integrated into one centralized space. We really liked the custom fields and its user ratings and place in the magic quadrant. HubSpot Sales Hub has been a very good …
    Incentivized
    Chose HubSpot Sales Hub
    HubSpot Sales Hub helps our team keep track of all of our partners and customers in one place so we can market effectively and personally. Their blogs and "HubSpot academy" make it easy to
    Incentivized
    Chose HubSpot Sales Hub
    The biggest issue across any CRM or sales solution is adoption and ongoing use. HubSpot's ease of use helps ensure fast ramp time and continued use. The value of understanding every interaction a prospect has with you takes the guesswork out of the sales process and allows a …
    Incentivized
    Chose HubSpot Sales Hub
    We selected HubSpot sales not just for the price point vs offering ratio, but also for the integration capabilities, ease of use, scalability, UI, and report visuals. Our employees actually LIKE using HubSpot, and so we have good data instead of an expensive system that does no …
    Incentivized
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    HubSpot Sales HubPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    6.7
    61 Ratings
    14% below category average
    Customer data management / contact management00 Ratings7.717 Ratings
    Workflow management00 Ratings5.714 Ratings
    Territory management00 Ratings6.09 Ratings
    Opportunity management00 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.957 Ratings
    Contract management00 Ratings5.010 Ratings
    Quote & order management00 Ratings5.08 Ratings
    Interaction tracking00 Ratings8.014 Ratings
    Channel / partner relationship management00 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    89% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    6.1
    42 Ratings
    22% below category average
    Lead management00 Ratings5.742 Ratings
    Email marketing00 Ratings6.46 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    6.0
    60 Ratings
    24% below category average
    Task management00 Ratings7.757 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings6.156 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    6.8
    62 Ratings
    11% below category average
    Forecasting00 Ratings6.313 Ratings
    Pipeline visualization00 Ratings8.162 Ratings
    Customizable reports00 Ratings6.110 Ratings
    Customization
    Comparison of Customization features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    4.8
    58 Ratings
    44% below category average
    Custom fields00 Ratings5.458 Ratings
    Custom objects00 Ratings6.148 Ratings
    Scripting environment00 Ratings1.04 Ratings
    API for custom integration00 Ratings6.741 Ratings
    Security
    Comparison of Security features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    5.9
    56 Ratings
    34% below category average
    Single sign-on capability00 Ratings6.112 Ratings
    Role-based user permissions00 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    148% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    68% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of HubSpot Sales Hub and Pipedrive
    Feature
    HubSpot Sales Hub
    -
    Ratings
    Pipedrive
    7.4
    55 Ratings
    1% above category average
    Mobile access00 Ratings7.455 Ratings
    User Ratings
    HubSpot Sales HubPipedrive
    Likelihood to Recommend
    8.7
    (126 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    8.0
    (3 ratings)
    Usability
    8.0
    (9 ratings)
    9.6
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.3
    (5 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    HubSpot Sales HubPipedrive
    Likelihood to Recommend
    HubSpot
    HubSpot Sales HUB is well suited for teams who want to run a sales team, grow their business, and continue to do so efficiently. The amazing elements of HubSpot Sales HUB is how the UI facilitates the work to begin with. Beyond the features and capabilities, the UI helps make what you and your team want to accomplish easy. The sales teams who have 2-5 people, teams of 20-50, or 500+, the HubSpot Sales HUB will adapt to how you and your organization are structured.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Pros
    HubSpot
    • The task feature of HubSpot has been super helpful for me to organize what activities I am focusing on throughout the day. Instead of having a generalized list of the activities that need to take place today, I can organize that list by calls, emails, to-do's, linked-in, etc. That way I can take an hour of my time and focus on only doing phone calls, only doing emails, etc. It has helped me increase my productivity by making 20 phone calls a day to 100 phone calls throughout the day.
    • Hubspot Sequences are also super helpful in order to plug and play contacts that need similar solutions. The automatic email feature allows me to not have to spend time sending a simple email template. Instead, it automatically sends that email out at the time that THEY would most likely respond.
    • This gives me more time to focus on the tasks that I can't automate, allowing me to be way more productive. I can also customize my sequences to automate when I am reaching out, and what activity I am doing.
    • Sequences give me the ability to create a highly customized approach, with the scalability of a plug and play format.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    HubSpot
    • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
    • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Usability
    HubSpot
    No answers on this topic
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    HubSpot
    Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
    "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    HubSpot
    It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    HubSpot
    To be honest, there are great features in all of these competitors but they aren't quite as user-friendly or robust compared to Hubspot. Hubspot's Sales hub was able to add more features to it's platform while remaining very user-friendly and easy to use. I found myself getting lost navigating platforms like Zendesk or Salesforce, there is also a much nicer onboarding experience with Hubspot.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    HubSpot
    • Lead Response Time:
    • Prior to Hubspot, this was maybe 24 hours as an average. Now it is MINUTES. We immediately get back to clients and if we aren't able to then we will connect using email automation and sequences without lifting a finger. It's great!
    • Company Growth in difficult times:
    • Despite COVID causing issues on Residential Construction in Washington, we have continued to grow as a business, and part of that is thanks to our amazing Sales team, and part of that credit goings to Hubspot directly. If we didn't have Hubspot we would have shrunk or stayed the same as a company. Hubspot made sure we grew.
    • ROI [return on investment]
    • It's a hard thing to measure but our company has increased its revenue by more than 20% compared to last year. And that is saying a lot for our industry especially with COVID's impact on Residential Construction. I
    • can't measure it precisely but I know beyond any shadow of a doubt that HUBSPOT helped make this possible because our Sales and Marketing Teams are sharper and more capable than they have ever been thanks to this wonderful CRM.
    Read full review
    Pipedrive Inc.
    No answers on this topic
    ScreenShots

    Pipedrive Screenshots

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