HubSpot Sales Hub vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot Sales Hub
Score 8.6 out of 10
N/A
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
$15
per month per seat
Pipedrive
Score 8.5 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
HubSpot Sales HubPipedrive
Editions & Modules
Sales Hub Starter
$15
per month per seat
Sales Hub Professional
$100
per month per seat
Sales Hub Enterprise
$150
per month per seat
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
HubSpot Sales HubPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
HubSpot Sales HubPipedrive
Features
HubSpot Sales HubPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.7
Ratings
14% below category average
Customer data management / contact management00 Ratings7.60 Ratings
Workflow management00 Ratings5.80 Ratings
Territory management00 Ratings6.00 Ratings
Opportunity management00 Ratings8.20 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.80 Ratings
Contract management00 Ratings5.00 Ratings
Quote & order management00 Ratings5.00 Ratings
Interaction tracking00 Ratings8.00 Ratings
Channel / partner relationship management00 Ratings6.80 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
2.9
Ratings
89% below category average
Case management00 Ratings4.70 Ratings
Call center management00 Ratings1.10 Ratings
Help desk management00 Ratings3.10 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.2
Ratings
20% below category average
Lead management00 Ratings5.80 Ratings
Email marketing00 Ratings6.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.1
Ratings
22% below category average
Task management00 Ratings7.80 Ratings
Billing and invoicing management00 Ratings4.10 Ratings
Reporting00 Ratings6.30 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.9
Ratings
9% below category average
Forecasting00 Ratings6.40 Ratings
Pipeline visualization00 Ratings8.20 Ratings
Customizable reports00 Ratings6.30 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
4.9
Ratings
42% below category average
Custom fields00 Ratings5.50 Ratings
Custom objects00 Ratings6.20 Ratings
Scripting environment00 Ratings1.00 Ratings
API for custom integration00 Ratings6.80 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
6.0
Ratings
32% below category average
Single sign-on capability00 Ratings6.10 Ratings
Role-based user permissions00 Ratings5.80 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
1.1
Ratings
148% below category average
Social data00 Ratings1.10 Ratings
Social engagement00 Ratings1.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
3.6
Ratings
68% below category average
Marketing automation00 Ratings3.60 Ratings
Compensation management00 Ratings3.50 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot Sales Hub
-
Ratings
Pipedrive
7.5
Ratings
2% above category average
Mobile access00 Ratings7.50 Ratings
User Ratings
HubSpot Sales HubPipedrive
Likelihood to Recommend
8.7
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
9.6
(0 ratings)
Availability
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.3
(0 ratings)
8.5
(0 ratings)
Implementation Rating
9.1
(0 ratings)
8.2
(0 ratings)
User Testimonials
HubSpot Sales HubPipedrive
Likelihood to Recommend
Sales hub is an excellent tool for a sales professional, probably even the best tool available in the industry without a doubt. However it could be much less convenient for outside sales reps that need to consistently meet people in person, it has some features to cater to these reps but they aren't as robust as the ones designed for inside sales reps.
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Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
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Pros
  • The sales funnel makes it easy to predict and track how sales development is going.
  • It enables us to run all our businesses as a single unified solution using a single system from the ground up.
  • It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
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  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
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Cons
  • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
  • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
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  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
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Likelihood to Renew
HubSpot sales has allowed all of our teams company-wide to communicate and keep all of our information secure and organized. We are able to save time and money by using this platform, and we could not imagine turning back to the way things used to be done. We are so thankful for HubSpot Sales!
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Unless I find something better...
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Usability
Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
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There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
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Support Rating
Usually pretty responsible and friendly and have had my questions circled back on. However, they haven't been able to answer several of the more in-depth questions I have had, but those questions may have been way too nuanced and specific so I would give the benefit of the doubt.
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Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Implementation Rating
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
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Experiment is the only way to start
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Alternatives Considered
No other product holds a candle to what HubSpot Sales HUB can do. The usability, feature support, adaptability, scalability, and expandability; no compare. Other solutions are either too specialized, or too out-dated.
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The reporting tools with Pipedrive are immensely more advanced and customizable than Clio Grow. We are able to adjust and tweak the reports to make sense for our firm specifically whereas with Clio Grow, you were sort of stuck with the default reports. Pipedrive beats Clio Grow hands down.
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Return on Investment
  • HubSpot Sales Hub made my day more organized and productive, allowing me to make 100 phone calls a day at the same time that it took me to make 20 phone calls a day.
  • I am able to create a custom quote for a client in less than 5 minutes with the plug and play capabilities.
  • HubSpot Sales Hub tells me what I need to do for the day so that I don't have to think about it.
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  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
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ScreenShots

Pipedrive Screenshots

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