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HR Central vs. Salesforce Employee Service Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HR Central

    Score9 out of 10
    N/AHR Central is an Australia-wide Human Resource solutions provider for small to medium sized businesses that uses a combination of HR Software and HR Specialist advice to cover the employment life cycle. HR Central provides a suite of HR policies, procedures & templates designed to be easy to understand, and are constantly updated to ensure legal compliance for any business in a complex HR & IR landscape.N/A

    Salesforce Employee Service Management

    Score8.6 out of 10
    N/AA solution that gives employees self-service so they can take action, get support on any channel, and find resources from one central place. For HR teams, streamline employee support and processes with HR case management.N/A
    Pricing
    HR CentralSalesforce Employee Service Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HR CentralSalesforce Employee Service Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    HR CentralSalesforce Employee Service Management
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HR CentralSalesforce Employee Service Management
    Likelihood to Recommend
    HR Central
    No answers on this topic
    Salesforce
    It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
    Incentivized
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    Pros
    HR Central
    No answers on this topic
    Salesforce
    • Good interface
    • Simple and concise
    • User-friendly
    Incentivized
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    Cons
    HR Central
    No answers on this topic
    Salesforce
    • The change requests page could be better
    • The process for the incident lifecycle could be a little simpler
    • Search options could be improved a bit
    Incentivized
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    Alternatives Considered
    HR Central
    No answers on this topic
    Salesforce
    It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
    Incentivized
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    Return on Investment
    HR Central
    No answers on this topic
    Salesforce
    • Reduces time to resolve incidents
    • Enables to get a good overview of the change
    • Improves employee involvement and productivity
    Incentivized
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    ScreenShots