Hospice Tools vs. MatrixCare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hospice Tools
Score 8.1 out of 10
Small Businesses (1-50 employees)
Hospice Tools EMR is built exclusively for hospice & palliative care agencies. The solution delivers charting, automatic compliance and features to simplify hospice management. Pro hospice features such as its Smart Care Plans, IDG dashboard and bulk dashboard eSigning - also available from its native mobile apps, makes Hospice Tools an EMR for teams. With customizable forms…
$85
per-user, per-month
MatrixCare
Score 5.0 out of 10
N/A
MatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A
Pricing
Hospice ToolsMatrixCare
Editions & Modules
Hospice Tools eDocs EMR & TimeKeeper Timesheets
$85
per-user, per-month
Hospice Tools eBilling DIY or Billing as a Service
Custom Proposal
% gross collected
No answers on this topic
Offerings
Pricing Offerings
Hospice ToolsMatrixCare
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEMR & Timesheets: Price per-user per-month: $85 Billing tool and billing services prices separately. Special pricing packages available for startups, non-profits, and local independent agencies. Request a proposal for a custom quote.
More Pricing Information
Community Pulse
Hospice ToolsMatrixCare
User Ratings
Hospice ToolsMatrixCare
Likelihood to Recommend
9.1
(0 ratings)
7.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Hospice ToolsMatrixCare
Likelihood to Recommend
[Hospice Tools is] great for hospice and palliative. Not sure it would work well for home health or other areas of healthcare.
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MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
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Pros
No answers on this topic
  • Keeps everything about the residents in one place and is user friendly.
  • We use the notes section so if more than one person is working on something with a resident's file we know what someone else has done as well.
  • Billing and posting payments are a breeze.
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Cons
No answers on this topic
  • the MDS section doesn't always register that a section has been signed and completed, showing up on the dashboard as still needing to be done.
  • The MDS section will state you're still "in" someone's MDS when you're complete. There have been multiple times where I've had to fully log out of Matrix to be "logged out" of someone's MDS even though I had signed.
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Support Rating
No answers on this topic
I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
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Alternatives Considered
No answers on this topic
MatrixCare is more updated, when we used our old program is was stuck in the past and was built when we were a much smaller company. MatrixCare is a one-stop-shop so that is why we picked it. There was another company we looked at but we didn't go with it because of the layout of the program.
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Return on Investment
No answers on this topic
  • Having gone from paper charting it has reduced paper waste and streamlined delivery of nursing services/documentation.
  • It has allowed us to track and share documents across many users at one time.
  • The unreliability has been challenging for our team with several outages resulting in delay of care.
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ScreenShots

Hospice Tools Screenshots

Screenshot of "Good Morning! Just have to speak to the AMAZING phone number feature. 
We had a Spanish speaking relative call and found the patient by searching her phone number. Really effective! Just wanted to say how helpful that was this morning!” - Kate C, Hospice PT CoordinatorScreenshot of Hospice Tools helps teams like yours get to the top!Screenshot of Hospice is hard work and runs 24/7. Find out how Hospice Tools helps!Screenshot of Hospice Tools eBilling helps you get paid more, faster!Screenshot of Check out how Hospice Tools helps teams like yours