Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hootsuite | Score7.9 out of 10 | N/A | Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from… | $149 per month Starts at 1 user, 5 social accounts |
mLabs | Score8 out of 10 | N/A | mLabs headquartered in Sao Paulo provides their social media management platform, providing workflow, scheduling, and analytics for posts to Facebook, Instagram, and other social media sites. | N/A |
| Hootsuite | mLabs | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Plans can be paid monthly or annually, with a discount for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Hootsuite | mLabs | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
93% Would buy again 282 Answers | No answers on this topic | |
| Delivers good value for the price | ||
92% Delivers good value for the price 243 Answers | No answers on this topic | |
| Happy with the feature set | ||
94% Happy with the feature set 287 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 245 Answers | No answers on this topic | |
| Implementation went as expected | ||
99% Implementation went as expected 276 Answers | No answers on this topic | |
| Hootsuite | mLabs | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Listening/monitoring |
| |||||||||||||||||||||||||
| Publishing |
| |||||||||||||||||||||||||
| Engagement |
| |||||||||||||||||||||||||
| Marketing |
| |||||||||||||||||||||||||
| Channel coverage/integration |
| |||||||||||||||||||||||||
| Reporting/analytics |
| |||||||||||||||||||||||||
| Account management |
| |||||||||||||||||||||||||
| Hootsuite | mLabs | |
|---|---|---|
| Likelihood to Recommend | 8.0 | - |
| Likelihood to Renew | 8.6 | - |
| Usability | 9.0 | - |
| Availability | 9.8 | - |
| Performance | 9.8 | - |
| Support Rating | 7.0 | - |
| In-Person Training | 6.0 | - |
| Online Training | 9.0 | - |
| Implementation Rating | 8.0 | - |
| Configurability | 7.2 | - |
| Ease of integration | 7.6 | - |
| Product Scalability | 8.1 | - |
| Vendor post-sale | 8.9 | - |
| Vendor pre-sale | 8.3 | - |
| Hootsuite | mLabs | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
| No answers on this topic |
| Likelihood to Renew |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Reliability and Availability | No answers on this topic | No answers on this topic |
| Performance |
| No answers on this topic |
| Support Rating |
| No answers on this topic |
| In-Person Training |
| No answers on this topic |
| Online Training |
| No answers on this topic |
| Implementation Rating | No answers on this topic | No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Scalability |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Hootsuite Screenshots |