Hoopla vs. LevelEleven

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hoopla
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Hoopla is a cloud based sales motivation application, available on the Salesforce AppExchange, that tracks and motivates sales teams to focus on and perform the key activities that lead to sales success and CRM adoption. Hoopla is native to the Salesforce platform, so users can create sales contests, games and leaderboards based on any Salesforce metric. Updates are streamed live on any TV, mobile or desktop screen throughout a company.
$22
Per User per Month
LevelEleven
Score 8.3 out of 10
N/A
LevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and their work habits) to increase awareness and adaptiveness overall, resulting in higher sales. To do this it includes many features, like leaderboards, email notifications and popups, and CRM…N/A
Pricing
HooplaLevelEleven
Editions & Modules
Standard
$22
Per User per Month
Advanced
$25
Unlimited
$32
No answers on this topic
Offerings
Pricing Offerings
HooplaLevelEleven
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HooplaLevelEleven
Features
HooplaLevelEleven
Sales Gamification
Comparison of Sales Gamification features of Product A and Product B
Hoopla
-
Ratings
LevelEleven
8.4
Ratings
8% above category average
Sales contest templates00 Ratings7.70 Ratings
Custom sales contests00 Ratings8.40 Ratings
Team competitions00 Ratings7.70 Ratings
Multiple competitions00 Ratings8.40 Ratings
Contest flexibility00 Ratings8.40 Ratings
Sales rep view00 Ratings10.00 Ratings
Mobile game functionality00 Ratings7.70 Ratings
Game notifications & updates00 Ratings8.40 Ratings
Social competition / Game collaboration00 Ratings7.70 Ratings
Sales game integration to Salesforce00 Ratings8.40 Ratings
Sales performance reporting00 Ratings9.30 Ratings
TV streaming00 Ratings8.60 Ratings
Best Alternatives
HooplaLevelEleven
Small Businesses
Kahoot!
Kahoot!
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Nearpod
Nearpod
Score 8.8 out of 10
Everstage
Everstage
Score 9.4 out of 10
Enterprises
Kahoot!
Kahoot!
Score 8.8 out of 10
Everstage
Everstage
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HooplaLevelEleven
Likelihood to Recommend
8.2
(0 ratings)
9.0
(0 ratings)
Usability
9.2
(0 ratings)
-
(0 ratings)
Support Rating
8.7
(0 ratings)
10.0
(0 ratings)
User Testimonials
HooplaLevelEleven
Likelihood to Recommend
Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.
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Any org that wants to easily see pacing on a rep, team, director, etc level as well as what needs to change to hit goal could use LevelEleven. There is more powerful software out there like Clari, but they cost WAY more and have crazy over-the-top features our org didn't need. If you need detailed forecasting of deals in the pipe, and "AI-based" forward-looking info (AI gets thrown around way too much these days when it's not true) then perhaps look elsewhere.
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Pros
  • Simple leaderboards that stack rank individuals in the areas that you want to measure
  • Instant notifications and providing the virtual "pat on the back" when something positive occurs
  • Effective salesforce.com integration that makes in easy to administer
  • Great user community to share ideas, tips, and best practices
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  • SFDC integration. Having the metrics on the left-hand side of the CRM is useful. As someone who lives in CRM, I can see real-time what my metrics and output is throughout the week.
  • Visibility into team metrics. Great to compare and contrast how I'm doing in relation to the team.
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Cons
  • I wish it ran in a browser and not as a full Chrome app, would have made setup easier.
  • It was nice to have default images out of the box, more would have been nice.
  • For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear.
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  • When first implementing, we regularly had crashes that would leave the monitors useless for at least a full day.
  • Some lag time between when our reps would log activity and when the numbers would appear on the screens.
  • Slow response time from their support team.
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Usability
I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out
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No answers on this topic
Support Rating
I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast
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Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!
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Alternatives Considered
I inherited the Hoopla contract and I am committed to its success. When I see other providers solutions (I forgot a few names) I do like the business aspect a bit more than the "all sports" theme that Hoopla uses. However it does not fail to engage so I will continue to maximize our investment and evaluate in a couple years when the contract comes up. Nothing is or would entice me to make the change early
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The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.
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Return on Investment
  • We hear music and folks cheer when a "Breaking News" announcement occurs. The community level engagement can not be quanitified
  • The contest environments have helped to lead sellers to stay an extra 30 minutes and make 10 more calls just to pass someone up. We see our call volume increased because of it.
  • We measure the trails of our solution that our sellers create from leads. We can see an active pursuit of those conversions to be at the top of the leaderboard. More trails, lead to more opportunities, that lead to more sales.
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  • Sales Performance goes up during every contest. If you add prizes, you can triple you #.
  • We will no longer use the tool because to cast Channel11 to multiple TV. You need a decent computer with lots of RAM(or a cheap Chromebook for every TV we have). Extra spent wasn't the part of a yearly budget.
  • Put Sales Reports, Forecasts, and Goals on screens for transparency.
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ScreenShots