TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Homebase

    Score6.9 out of 10
    N/AHomebase in San Francisco offers restaurants, hotels, hospitals, and retailers their employee scheduling and time tracking tools with scheduling optimization and team messaging for coordinating shifts; service includes a free time tracking app.

    $14

    per month

    WhenToWork

    Score9 out of 10
    N/AWhenToWork is employee scheduling application from the California-based company of the same name.N/A
    Pricing
    HomebaseWhenToWork
    Editions & Modules
    Essentials
    $14
    per month
    Plus
    $35
    per month
    All-in-one
    $70
    per month
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    HomebaseWhenToWork
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    HomebaseWhenToWork
    Small Businesses
    When I Work
    Score8.7 out of 10
    When I Work
    Score8.7 out of 10
    Medium-sized Companies
    When I Work
    Score8.7 out of 10
    When I Work
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HomebaseWhenToWork
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    HomebaseWhenToWork
    Likelihood to Recommend
    Homebase
    I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.
    Incentivized
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    WhenToWork
    WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
    Incentivized
    Read full review
    Pros
    Homebase
    • Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made.
    • Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees.
    • Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed.
    Incentivized
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    WhenToWork
    • WhenToWork utilizes templates that make scheduling a breeze.
    • WhenToWork allows the user to "drag and drop" entries for quick changes.
    Incentivized
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    Cons
    Homebase
    • Notifications could be more punctual
    • Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it.
    • Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime.
    Incentivized
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    WhenToWork
    • The mobile app is too restrictive and could use a makeover.
    • Would like the program to remember defaults (ie. "my positions", etc.)
    Incentivized
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    Support Rating
    Homebase
    No answers on this topic
    WhenToWork
    WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
    Incentivized
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    Alternatives Considered
    Homebase
    Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
    Incentivized
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    WhenToWork
    WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
    Incentivized
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    Return on Investment
    Homebase
    • Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction.
    • It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees.
    • Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers
    Incentivized
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    WhenToWork
    • N/A. Not a manager, just a user.
    Incentivized
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    ScreenShots