hireEZ vs. Phenom Talent Experience Management (TXM) Platform

hireEZ is well suited to small to midsize companies in my experience. For companies with minimal budget they will negotiate better terms for a longer contract. You also control the number of seats you pay for and the type. It is basically a la carte pricing.

Phenom TXM provides an easy-to-use, well-flowing landing page to front our ATS (SmartRecruiters). It integrates well with SR and enables potential candidates to view our open roles across multiple locations, job types, and skill levels. It allows them to sign up to receive notifications based on their preferred criteria, and they can also save job listings they're interested in. Once set up, ideally, it works well. Any edits required are slow and costly - engaging with representatives from Phenom and resolving queries is time-consuming and usually requires multiple follow-ups. Because Phenom centrally controls the site, we're unable to make even small edits quickly.

Incentivized

• Talent sourcing aggregate (known by Hiretual as AI Sourcing).
• Custom insights based on search criteria.
• Contact information & social link retrieval.
• Applicant Tracking System Integration -- At OnPoint we use Lever as our ATS. Hiretual allows us to export candidate data directly into our ATS and associate said candidates to a specific requisition, & in a specific stage.

• Role grouping into categories.
• Web page design & flow.
• Easy to use.
• SmartRecruiters integration.

Incentivized

• I have come across many duplicate profiles that could cause me to contact the same person twice in a short period.
• Doesn’t have an “undo” button for if I accidentally mark a candidate as “not a good fit”
• Their “variables” used in creating email templates don’t function optimally. If you use “candidate last name”, and the person has a title, it will use the title instead of name. For example… I sent an email to a doctor and it sent as “Dr. MD”. Not ideal.

Incentivized

• Reports turnaround times could be improved
• Can't change candidates statuses in bulk
• Slow customer service turnaround at times

Incentivized

The benefits of a larger universe of candidates and automating recognition of talent we cannot hire, hireEZ has been a big time saver just as a sourcing tool

I am a user of three years and have seen the features grow over time. I love how responsive the team is when there is an issue and their willingness to work towards a feature request is unmatched. I also find the accuracy of the data is comparable if not better than most competitors

Candidate usability is fairly straightforward and the platform is easy to engage with. There are multiple ways to search and filter roles, including status, location (including city/individual location, as well as DC/Store/Head Office, etc.), role type, and department. Usability from a website management perspective is lacking due to the centrality of control over the content.

Incentivized

Both my account representative and the founding partner have reached out to me proactively to offer assistance and my account manager has been very responsive on the rare occasions when I have required assistance. I would highly recommend Hiretual to recruiters if they are "over" LinkedIn. It is a terrific tool!

Incentivized

I think they are very similar but different in their own right. LinkedIn Recruiter is what most of grew our careers on and are familiar with. The negative with them is there really has not been many updates with them over the years and it seems their system is getting less reliable every day with crashes or glitches. hireEZ has constantly done updates and added new features that make the experience better for the user. Also the functionalities are different and useful for what we do at our company.

When comparing Phenom Talent Experience Management to Avature CRM: Avature aims very high, and sometimes gets lost in its own grandness. Phenom Talent Experience Management tends to be more user-friendly and accessible, with some more down to Earth features and functionalities. On the other hand, Avature allows for managing candidates in bulk, which is not an option for Phenom Talent Experience Management. When comparing Phenom Talent Experience Management to SmartRecruiters: the choice for Phenom Talent Experience Management was made once the decision had been made on investing on EB campaigns and building a talent community, as Phenom Talent Experience Management's capabilities are much better and broader.

Incentivized

• The deployment of Hiretual allowed us to reduce our spend via LinkedIn (as it sources from LinkedIn) by 6 figures. It's been a game changer.
• Some of our projects on Hiretual have been so successful that we've been able to close out hard to fill roles much faster than the benchmark for those roles.
• Hiretual is not just a vendor for us, it is also a key partner and trusted advisor.

Incentivized

• Increased candidate engagement
• Broad customisation is leading to more sophisticated campaigns which should increase ROI
• Reports could benefit from some TLC, data integrity has been a concern

Incentivized