HighLevel vs. Thryv

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HighLevel
Score 8.8 out of 10
N/A
HighLevel is an all-in-one white-label marketing platform for digital agencies boasting CRM, Email, 2-way SMS, Funnel Builder, web page / landing page designer or online calendar builder, etc., from the company of the same name in Eugene.
$97
per month
Thryv
Score 8.7 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
Pricing
HighLevelThryv
Editions & Modules
Starter
$97
per month
Unlimited
$297
per month
SaaS Pro
$497
per month
No answers on this topic
Offerings
Pricing Offerings
HighLevelThryv
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HighLevelThryv
Features
HighLevelThryv
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
HighLevel
6.6
Ratings
11% below category average
Thryv
9.2
Ratings
22% above category average
WYSIWYG email editor8.10 Ratings00 Ratings
Dynamic content6.10 Ratings8.90 Ratings
Ability to test dynamic content6.10 Ratings9.10 Ratings
Landing pages6.10 Ratings10.00 Ratings
A/B testing7.10 Ratings00 Ratings
Mobile optimization7.10 Ratings8.80 Ratings
Email deliverability reporting6.10 Ratings9.10 Ratings
List management6.10 Ratings8.90 Ratings
Triggered drip sequences7.10 Ratings9.70 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
HighLevel
6.1
Ratings
10% below category average
Thryv
8.1
Ratings
18% above category average
Lead nurturing automation7.00 Ratings8.70 Ratings
Lead scoring and grading6.10 Ratings00 Ratings
Data quality management6.10 Ratings8.60 Ratings
Automated sales alerts and tasks5.10 Ratings7.10 Ratings
Lead segmentation and distribution6.00 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
HighLevel
6.1
Ratings
29% below category average
Thryv
9.0
Ratings
10% above category average
Calendaring7.10 Ratings9.00 Ratings
Event/webinar marketing5.10 Ratings9.00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
HighLevel
5.1
Ratings
26% below category average
Thryv
6.7
Ratings
1% above category average
Social sharing and campaigns5.10 Ratings9.40 Ratings
Social profile integration5.10 Ratings4.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HighLevel
5.8
Ratings
16% below category average
Thryv
6.6
Ratings
3% below category average
Dashboards6.10 Ratings9.10 Ratings
Standard reports6.10 Ratings8.60 Ratings
Custom reports5.10 Ratings2.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HighLevel
5.6
Ratings
14% below category average
Thryv
8.3
Ratings
25% above category average
API6.10 Ratings7.90 Ratings
Role-based workflow & approvals6.10 Ratings8.90 Ratings
Customizability6.10 Ratings8.10 Ratings
Integration with Salesforce.com5.10 Ratings00 Ratings
Integration with Microsoft Dynamics CRM5.10 Ratings00 Ratings
Integration with SugarCRM5.10 Ratings00 Ratings
Best Alternatives
HighLevelThryv
Small Businesses
LocaliQ
LocaliQ
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 9.0 out of 10
Medium-sized Companies
LocaliQ
LocaliQ
Score 9.0 out of 10
LocaliQ
LocaliQ
Score 9.0 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 8.1 out of 10
Kentico Xperience
Kentico Xperience
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HighLevelThryv
Likelihood to Recommend
8.0
(0 ratings)
9.5
(0 ratings)
Usability
7.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
HighLevelThryv
Likelihood to Recommend
HighLevel is a great "all round" system for managing marketing campaign, for both your own business and for the campaigns of clients. It has all the tools you need to build and run campaigns successfully. It is less well suited for specialized services, such as building landing pages and the the fast load of those pages.
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Thryv is not for everyone! It all depends on the needs of the individual's business. If they are wanting to scale back on the number of tools they have to use and pay for, to accomplish their business needs and those tools include a scheduler, Social Media planning/posting tool, an email marketing tool, etc. then Thryv could be for them! If they are looking for a tool to automate some of the communications with their clients, Thryv could be a fit there, too! BUT if they are a small business, solopreneur, and need to start with the entry package BEWARE! The Premium package doesn't have the basic things that the more expensive packages do. One is a customized email signature so you can have you logo, picture, etc. in your email signature. This wasn't offered at all a year ago. I asked for it to be added. Evidently others did too because this week I got an email that they had added it BUT NOT for the Premium Package. Something that is basic that EVERYONE should have access to BUT you have to pay more! It didn't make me feel like a valued customer that's for sure.
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Pros
  • Conversational AI
  • Voice AI
  • Website building tools
  • Sales Funnels
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  • Allows me to send unlimited socail media posts and emails.
  • Allows me to collect information on customer.
  • Allows me to have all my customers info in one safe place.
  • Creates posts for my social media 12 times a month.
  • Keeps my webite up to date and helps me with updates.
  • Has the most amazing customer service via chat and phone.
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Cons
  • Enhanced Collaboration Features
  • Integration Challenges
  • Limited Customization
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  • I await the day that Thryv can integrate with Xero.
  • Google Messages integration would be handy.
  • There have been less than a handful of days where the site crashes and I have to reload it several times to get it to work properly.
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Usability
With an all-in-one solution like HighLevel there is so many parts all playing together it can be easy to feel overwhelmed by it all if you are not a marketer or someone with previous experience working with sales & marketing focused CRMs. So the balancing act is to make sure all features work well together and are easier enough to find and use. HighLevel does this well.
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It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
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Support Rating
No answers on this topic
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
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Alternatives Considered
HighLevel competes with other funnel builders, automations providers and CRMs. HighLevel has a clear advantage in terms of value for money. It gives you a lot of bang for buck. We can get cheaper but you will not get all the same features and development speed as HighLevel. You can get a bit nicer page builders, email marketing tools etc but they will come at a lot more $$. So it really depends. You can spend some more $$ in HighLevel and get custom built css styling and make it look and feel the same as more $$ tools. So really you can't lose with HighLevel in the long run.
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I chose Thryv not just because the price was budget-friendly but because of the ease of use and ability to learn how to leverage the platform to meet my business's growing needs.
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Return on Investment
  • Definitely a useful tool for us and our clients
  • We minimized the need for having to subscribe to various platforms that address different needs
  • We cater mostly to small businesses, so it's perfect for our clients' needs in terms of cost
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  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
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ScreenShots

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments