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Heimdal Remote Desktop vs. LogMeIn Pro by GoTo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heimdal Remote Desktop

    N/AN/AHeimdal’s Remote Desktop enables System Admins to support users or access unattended computers. The solution supports: • Dashboard-to-agent (Windows+ Windows Server; Linux, Android, MacOSX) • Agent-to-agent (Windows+ Windows Server) • Dashboard-to-NO agent (Windows+ Windows Server; Android, MacOSX, IoS with view only due to IoS limitations) Remote Desktop works stand-alone or as part of Heimdal’s…N/A

    LogMeIn Pro by GoTo

    Score9.3 out of 10
    N/AN/A

    $30

    per month

    Pricing
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Editions & Modules
    No answers on this topic
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Offerings
    Pricing Offerings
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans are billed annually.
    More Pricing Information
    Community Pulse
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Considered Both Products
    Heimdal
    No answer on this topic
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Remote Administration
    Comparison of Remote Administration features of Heimdal Remote Desktop and LogMeIn Pro by GoTo
    Feature
    Heimdal Remote Desktop
    -
    Ratings
    LogMeIn Pro by GoTo
    8.7
    17 Ratings
    7% above category average
    Screen sharing00 Ratings9.716 Ratings
    File transfer00 Ratings8.716 Ratings
    Instant message00 Ratings8.013 Ratings
    Secure remote access with Smart Card authentication00 Ratings7.04 Ratings
    Access to sleeping/powered-off computers00 Ratings9.015 Ratings
    Over-the-Internet remote session00 Ratings10.016 Ratings
    Initiate remote control from mobile00 Ratings9.011 Ratings
    Remote management of servers & workstations00 Ratings10.014 Ratings
    Remote Active Directory® management00 Ratings6.610 Ratings
    Centralized management dashboard00 Ratings10.012 Ratings
    Session record00 Ratings9.012 Ratings
    Annotations00 Ratings6.27 Ratings
    Monitoring and Alerts00 Ratings9.010 Ratings
    Multi-platform remote control00 Ratings10.013 Ratings
    User Ratings
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (17 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Heimdal Remote DesktopLogMeIn Pro by GoTo
    Likelihood to Recommend
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Pros
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Cons
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Likelihood to Renew
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    It works great
    Incentivized
    Read full review
    Usability
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Reliability and Availability
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    Performance
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    It loads quickly,
    Incentivized
    Read full review
    Support Rating
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Implementation Rating
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    Alternatives Considered
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    No answers on this topic
    Scalability
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    The view is a little blurry. The resolution could be better
    Incentivized
    Read full review
    Return on Investment
    Heimdal
    No answers on this topic
    GoTo (formerly LogMeIn)
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    ScreenShots

    Heimdal Remote Desktop Screenshots

    Screenshot of Heimdal Remote Desktop InitializingScreenshot of Heimdal Remote Desktop - Secured and Unified Remote TroubleshootingScreenshot of Heimdal Remote Desktop - Streamlined, Flexible, and Accessible Remote Support