Heartland Payroll Solutions vs. Workday Workforce Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Heartland Payroll Solutions
Score 5.3 out of 10
N/A
Heartland Payroll is an HR management solution offering online access to payroll data and employee information. In 2025, the solution was acquired from Global Payment Solutions by Acrisure. It will be part of Acrisure's portfolio of business solutions going forward.N/A
Workday Workforce Management
Score 8.8 out of 10
N/A
Workday Workforce Management is a workforce operations software that integrates HR, time, and scheduling data, to eliminate disjointed processes that halt day-to-day operations. Consistent with a worker-first approach, Workday provides mobile-first access to personalized pay, time, and schedules, giving workers frictionless on-the-go access. This helps overcome difficulties in retaining workers and keeps them engaged in a competitive labor…N/A
Pricing
Heartland Payroll SolutionsWorkday Workforce Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Heartland Payroll SolutionsWorkday Workforce Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Heartland Payroll SolutionsWorkday Workforce Management
Features
Heartland Payroll SolutionsWorkday Workforce Management
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Heartland Payroll Solutions
5.6
Ratings
38% below category average
Workday Workforce Management
9.3
Ratings
12% above category average
Pay calculation1.00 Ratings9.90 Ratings
Support for external payroll vendors10.00 Ratings8.90 Ratings
Off-cycle/On-Demand payment1.00 Ratings9.80 Ratings
Benefit plan administration9.70 Ratings9.90 Ratings
Direct deposit files1.10 Ratings9.90 Ratings
Salary revision and increment management9.30 Ratings9.90 Ratings
Reimbursement management7.00 Ratings7.00 Ratings
User Ratings
Heartland Payroll SolutionsWorkday Workforce Management
Likelihood to Recommend
1.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
Implementation Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
Heartland Payroll SolutionsWorkday Workforce Management
Likelihood to Recommend
We changed payroll companies from Paycom to Heartland this year at the recommendation of our insurance agent who insisted they would integrate with the EASE system, which tracks employee benefits and deductions. However, 8 weeks into it, I regret my decision, since the setup hasn't been completed yet. The lack of responsiveness in some cases is astounding and often we have to ask 3, 4, and 5 times for something to be done. I hate to think what will happen after we are "handed off" from the payroll implementation team to the regular schmucks. We still are not able to track PTO and time off and we have been begging for the self-service feature to be turned on for employees so they can change addresses, bank account info, etc. Their training is NONEXISTENT and their manual is abysmal. DO NOT USE THIS COMPANY!!!!! I wish I could go back to Paycom!
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Workday is well suited as am employee because it allows me to easily access pay and goal-setting information at a large org. It also made the process of getting hired and initially onboarded simple. I imagine it could be less helpful at a smaller organization where people have more direct access to folks in payroll
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Pros
  • Cheap payroll processing but [in my opinion] you get what you pay for
  • [In my experience] great ability to frustrate their customers
  • Geat for the economy because [I feel] they hire so many different people and [in my experience] they don't hang around [so] you don't know who your rep is
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  • payroll
  • timecard edits
  • mobile ability
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Cons
  • Sometimes I don't receive the email to remind me to process payroll.
  • The local rep that helped with the setup is no longer with the company and I don't have anyone to contact locally if needed.
  • I wish there was a one click button so that I could just repeat the same payroll as last time.
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  • The tasks function is somewhat clunky, and its hard to see who the task is sent to next in order to follow up with them.
  • In-process referrals don't always show up in the "My Referrals" tab
  • Filters on tasks don't always work.
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Usability
No answers on this topic
Workday Payroll and Workforce Management hasn't given me any issues. I love that you can customize your profile with icons, the color scheme, and etc. It makes it feel more personable. In addition, you can customize which icons that you use frequently to complete tasks. I would recommend it to anyone who wants a platform that has high usability and versatility.
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Support Rating
I never have trouble reaching customer support. They always are able to assist with fixing any problems that arise. There honestly haven't been many issues at all. Only ones I've created :)
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No answers on this topic
Implementation Rating
The Heartland team could care less about how difficult your experience is. In fact, I think they delight in seeing you struggle!
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Alternatives Considered
Only Paylocity has comparable technology but costs way more. The customer support at all 3 of these companies is a nightmare. This isn't news to anyone who has been in business for a while. If you're a broker, ADP and Paychex are going to try and steal your clients every day.
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Workday Payroll and Workforce Management in my opinion does as great job of letting staff know beforehand what they are going to get paid on a weekly or bi-weekly basis. I found that Gusto does not provide that insight. It would be nice though to have a feature in those platforms where you could do a "what if" feature to determine how much you could make if you were single, married, or made a higher salary or lower. This is a feature that I have used in webBASIS, and it was extremely helpful.
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Return on Investment
  • The price has been great. It was much cheaper than the other company we used (starts with an A).
  • The onboarding has been a big time-saver. Positive ROI for that!
  • Having a separate login for my CPA firm has been another big time-saver! The other company we used didn't offer that.
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  • Faster processes
  • Accuracy
  • Salary for increased personnel
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ScreenShots

Workday Workforce Management Screenshots

Screenshot of Workday Workforce Management ScheduleScreenshot of Workday Workforce Management Schedule (Mobile)Screenshot of Workday Workforce Management Team InsightsScreenshot of Workday Workforce Management Time and Scheduling HubScreenshot of Workday Workforce Management Time (Mobile)