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HCL Digital Experience vs. Microsoft SharePoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Digital Experience

    Score9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A

    SharePoint

    Score7.5 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Pricing
    HCL Digital ExperienceSharePoint
    Editions & Modules
    No answers on this topic
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Offerings
    Pricing Offerings
    HCL Digital ExperienceSharePoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HCL Digital ExperienceSharePoint
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    33 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    23 Answers
    Features
    HCL Digital ExperienceSharePoint
    Security
    Comparison of Security features of HCL Digital Experience and Microsoft SharePoint
    Feature
    HCL Digital Experience
    5.0
    5 Ratings
    49% below category average
    Microsoft SharePoint
    -
    Ratings
    Role-based user permissions5.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HCL Digital Experience and Microsoft SharePoint
    Feature
    HCL Digital Experience
    4.1
    5 Ratings
    68% below category average
    Microsoft SharePoint
    -
    Ratings
    API4.14 Ratings00 Ratings
    Internationalization / multi-language4.15 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of HCL Digital Experience and Microsoft SharePoint
    Feature
    HCL Digital Experience
    2.9
    5 Ratings
    90% below category average
    Microsoft SharePoint
    -
    Ratings
    WYSIWYG editor7.04 Ratings00 Ratings
    Code quality / cleanliness3.15 Ratings00 Ratings
    Admin section3.15 Ratings00 Ratings
    Page templates1.15 Ratings00 Ratings
    Library of website themes1.15 Ratings00 Ratings
    Mobile optimization / responsive design4.04 Ratings00 Ratings
    Publishing workflow1.14 Ratings00 Ratings
    Form generator3.02 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of HCL Digital Experience and Microsoft SharePoint
    Feature
    HCL Digital Experience
    1.9
    5 Ratings
    117% below category average
    Microsoft SharePoint
    -
    Ratings
    Content taxonomy1.15 Ratings00 Ratings
    SEO support2.15 Ratings00 Ratings
    Bulk management2.13 Ratings00 Ratings
    Availability / breadth of extensions2.14 Ratings00 Ratings
    Community / comment management2.13 Ratings00 Ratings
    User Ratings
    HCL Digital ExperienceSharePoint
    Likelihood to Recommend
    9.0
    (11 ratings)
    9.5
    (194 ratings)
    Likelihood to Renew
    5.7
    (6 ratings)
    9.8
    (21 ratings)
    Usability
    9.0
    (2 ratings)
    8.2
    (17 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.6
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    6.0
    (4 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Data Sources
    -
    (0 ratings)
    6.1
    (2 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL Digital ExperienceSharePoint
    Likelihood to Recommend
    HCLSoftware
    No answers on this topic
    Microsoft
    No answers on this topic
    Pros
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Microsoft
    • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
    • All services are connected and switching between services is a breeze[.]
    • Solutions to the majority of everyday business problems.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    No answers on this topic
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Microsoft
    No answers on this topic
    Usability
    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    In-Person Training
    HCLSoftware
    No answers on this topic
    Microsoft
    No answers on this topic
    Online Training
    HCLSoftware
    No answers on this topic
    Microsoft
    No answers on this topic
    Implementation Rating
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Alternatives Considered
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    Microsoft
    • A timesheet application isn't necessary, and the company saves money on internal Web development because it doesn't need to purchase one.
    • As part of a larger Microsoft bundle, the company saves money by reducing document and storage costs and increasing productivity.
    • The company saves money by eliminating the need for face-to-face meetings and increasing project productivity and maintainability.
    • The practical application and integration and a safe and convenient way to store files contribute to a high return on investment.
    Read full review
    ScreenShots