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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AMS360

    Score6.5 out of 10
    N/AVertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A

    HawkSoft

    Score10 out of 10
    N/AHawkSoft offers their insurance agency management software on a contract free monthly basis, and describe it as a highly accessible on mobile devices and an efficient document management system, presenting these among other features.N/A
    Pricing
    AMS360HawkSoft
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AMS360HawkSoft
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsNo required contracts. No termination fees. Your always own your own data.
    More Pricing Information
    Community Pulse
    AMS360HawkSoft
    Considered Both Products
    Vertafore
    Chose AMS360
    I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
    Incentivized
    HawkSoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    No answers on this topic
    User Ratings
    AMS360HawkSoft
    Likelihood to Recommend
    1.1
    (7 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AMS360HawkSoft
    Likelihood to Recommend
    Vertafore
    Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Pros
    Vertafore
    • Quick entry of new client information
    • Instant access to most policy and billing information
    • Exceptional reports for management and producers
    • Accounting Departments love the direct bill reconciliation
    • Certificates of Insurance
    • Vehicle ID cards
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Cons
    Vertafore
    • Lacks faster, intuitive, modern User Interface.
    • Lacks option to search for data in activities.
    • Does not create logs even for closed activities (suspense).
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Likelihood to Renew
    Vertafore
    This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Usability
    Vertafore
    its decent but needs improvement
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Reliability and Availability
    Vertafore
    ams360 service is excellent. They identify the issue and offer quick solutions
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Performance
    Vertafore
    THEY COULD LOAD FASTER
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Support Rating
    Vertafore
    Support responds quickly, and they are very knowledgeable.
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    In-Person Training
    Vertafore
    NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Online Training
    Vertafore
    ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Implementation Rating
    Vertafore
    be prepared for a long transition of data
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Alternatives Considered
    Vertafore
    AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Scalability
    Vertafore
    There are definitely endless possibilities with ams360. Its easy scalable to add departments
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    Return on Investment
    Vertafore
    • Organization - positive
    • Wasted time - setting up and correcting set up - negative
    • Great staff to work with - positive
    Incentivized
    Read full review
    HawkSoft
    No answers on this topic
    ScreenShots

    HawkSoft Screenshots

    Screenshot of Start page. Dashboard to see tasks, calendar, to dos, and customized agency announcements. Access policy details in 3 clicks or less.Screenshot of Agency Intelligence - advanced reporting suite at no additional cost. Part of core package.Screenshot of Sales & Retention.  Dive down into client details in 2 clicks.