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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AMS360

    Score6.5 out of 10
    N/AVertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
    Pricing
    AMS360
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    AMS360
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    AMS360
    Considered Both Products
    Vertafore
    Chose AMS360
    AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
    Incentivized
    Chose AMS360
    I think AMS360 is more user-friendly and has many options that are time savers if you learn to use them. Integration with the companies is significant for me as well. They seem to be on the front end of technology and integration with companies like Bridge and Agency …
    Incentivized
    Chose AMS360
    We acquire agencies with a long list of different management systems; after vetting the systems we currently utilize within our agencies, AMS360 came out on top as the most inclusive program set. Vertafore products are really rounding out their set of systems that really create …
    Incentivized
    Chose AMS360
    AMS360 is easier to use, less clicks, easier to find information, and easier to run reports.
    Incentivized
    Chose AMS360
    We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they …
    Incentivized
    Chose AMS360
    Both systems are similar in terms of management capabilities. We went with AMS360 as it better fit my group as a whole. I do think that reports were much more easily run in Applied than AMS360. I hadn't used Applied for accounting, but it seems the AMS360 is a little cumbersome …
    Incentivized
    Chose AMS360
    I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    User Ratings
    AMS360
    Likelihood to Recommend
    1.1
    (7 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    Usability
    5.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    6.0
    (1 ratings)
    Support Rating
    7.7
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    Configurability
    7.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    Vendor pre-sale
    6.0
    (1 ratings)
    User Testimonials
    AMS360
    Likelihood to Recommend
    Vertafore
    Scalability, ease of use, ease of access, integrated services. This solution works for 2 man shops all the way up to 150+ with shared services, etc. Vertafore is working towards a unified look/feel, which will only solidify the need to work with any/all of their products.
    Incentivized
    Read full review
    Pros
    Vertafore
    • Quick entry of new client information
    • Instant access to most policy and billing information
    • Exceptional reports for management and producers
    • Accounting Departments love the direct bill reconciliation
    • Certificates of Insurance
    • Vehicle ID cards
    Incentivized
    Read full review
    Cons
    Vertafore
    • Lacks faster, intuitive, modern User Interface.
    • Lacks option to search for data in activities.
    • Does not create logs even for closed activities (suspense).
    Incentivized
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    Likelihood to Renew
    Vertafore
    This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
    Incentivized
    Read full review
    Usability
    Vertafore
    its decent but needs improvement
    Incentivized
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    Reliability and Availability
    Vertafore
    ams360 service is excellent. They identify the issue and offer quick solutions
    Incentivized
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    Performance
    Vertafore
    THEY COULD LOAD FASTER
    Incentivized
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    Support Rating
    Vertafore
    Support responds quickly, and they are very knowledgeable.
    Incentivized
    Read full review
    In-Person Training
    Vertafore
    NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
    Incentivized
    Read full review
    Online Training
    Vertafore
    ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
    Incentivized
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    Implementation Rating
    Vertafore
    be prepared for a long transition of data
    Incentivized
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    Alternatives Considered
    Vertafore
    AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
    Incentivized
    Read full review
    Scalability
    Vertafore
    There are definitely endless possibilities with ams360. Its easy scalable to add departments
    Incentivized
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    Return on Investment
    Vertafore
    • Organization - positive
    • Wasted time - setting up and correcting set up - negative
    • Great staff to work with - positive
    Incentivized
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    ScreenShots