Harpoon vs. Paypro Workforce Management

I think Harpoon works best for freelancers, consultants, self employed people and smaller companies with less client to bill. For larger enterprises with hundreds or thousands of clients, there are larger, more intricate platforms in the market that are better suited for those needs.

Incentivized

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.

Incentivized

• Makes Sending Invoices & Collecting Payment Easy, for Freelancers
• Tracking Financial Goals (Monthly & Annual) & Projecting Future Results
• Provides Insights On AR, Earned Income, Top Clients, and other helpful but highly relevant data points.

Incentivized

• Setting up new employees is very easy and only takes a couple of minutes.
• We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.

Incentivized

• Sometimes expense reporting bring up duplicate transactions, which may be more of a fault of the API that connects my account, which is Plaid
• Would be nice if in the future, they can offer ACH as one of the payment options for invoices
• There are some redundancies that pop up when setting time frames for client work and the projects attached to them. If they aren't aligned, it can cause inaccurate reporting. If it just sent it once and it took care of both functions, it would be easier

Incentivized

• Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
• Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
• Integration within the system. There are times when you change the information in the system then it randomly changes another section.

Incentivized

We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.

Incentivized

The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.

Incentivized

The few times I've needed help or had questions about the platform, the founder got back to me. And fairly fast. The extra effort resonated well with me

Incentivized

I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.

Incentivized

The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!

Incentivized

I've used Less Accounting and & Quickbooks Online. After Less Accounting was acquired, its development was mostly stopped. While the tool was a simple way to manage invoices and expenses, its directional philosophy changed with the new owners. Quickbooks Online was a solid tool, but the company support was unhelpful and hard to work with at times. Harpoon provides a great tool, with a company that cares about its users.

Incentivized

We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.

Incentivized

• Clear and precise visibility of my financial status.
• Projections of how I'm doing today, this month, and this year.
• Clarity on what needs to happen with client development to reach my goals.
• It shrinks the amount of time I spend on getting clients to pay my invoices.

Incentivized

• Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
• It's cheaper than other payroll company.

Incentivized