Gusto vs. WorkBright

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$496
per month
WorkBright
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
For businesses that are rapidly, seasonally, or just plain constantly hiring, WorkBright aims to take the cumbersome and traditionally paper-heavy process of onboarding and puts it all online. They make it possible for new employees to fill out their W4s, upload photos of licenses and certifications, sign digitally, and complete any paperwork from their laptop, tablet, or smartphone before they show up for their first day on the job. Integrations and an open API…
$158
hires per year
Pricing
GustoWorkBright
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
Onboarding
Starting at $158/mo
hires per year
Offerings
Pricing Offerings
GustoWorkBright
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.Our pricing is based off the number of hires in a given contract year. All contracts are annual but can be billed on a monthly basis.
More Pricing Information
Community Pulse
GustoWorkBright
Features
GustoWorkBright
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
9.2
Ratings
11% above category average
WorkBright
-
Ratings
Pay calculation9.60 Ratings00 Ratings
Support for external payroll vendors8.50 Ratings00 Ratings
Benefit plan administration8.80 Ratings00 Ratings
Direct deposit files9.40 Ratings00 Ratings
Salary revision and increment management9.30 Ratings00 Ratings
Reimbursement management9.50 Ratings00 Ratings
Best Alternatives
GustoWorkBright
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
iSpring Learn
iSpring Learn
Score 9.6 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
iSpring Learn
iSpring Learn
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Vibe HCM (discontinued)
Vibe HCM (discontinued)
Score 4.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoWorkBright
Likelihood to Recommend
9.1
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.5
(0 ratings)
-
(0 ratings)
Support Rating
1.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
GustoWorkBright
Likelihood to Recommend
Gusto is a great fit for small teams and startups that want a simple, reliable way to run payroll, manage tax filings, and give CPAs access without constant micromanagement. It’s especially useful for founders who need something that “just works.” The human support has been excellent—especially when forwarding confusing IRS mail.
That said, it’s a bit less intuitive when it comes to benefits and compliance for fully remote companies. For example, labor law poster distribution isn’t streamlined for digital teams, and setting up benefits felt more complex than it needed to be. Still, I’d recommend Gusto to any startup looking to get payroll right from day one.
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WorkBright is an excellent software for any company [that] needs to optimize their HR department and processes. WorkBright simplifies recruiting and onboarding and allows the department to stay on top of due dates and items needed. Additionally, WorkBright has high-security features so any company can ensure information is encrypted and backed up.
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Pros
  • Gusto makes onboarding employees and ensuring their documents are signed very easy.
  • The way you can integrate things like Google Workspace makes both onboarding new employees into the apps you use a breeze, as well as when you need to offboard them.
  • Managing benefits is simple, because they take care of all the heavy lifting. I just have to review the options, make a selection, and they take it from there.
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  • Reporting - Able to really narrow down insights.
  • Customization - Able to create different statuses within the software so that multiple people across our HR team can be involved with each applicant.
  • Integrations - Able to integrate with various other platforms/software.
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Cons
  • Adding in previous time manually could be more accessible.
  • Notifications for when employees manually change hours.
  • We should allow 1099 users to use the mobile app instead of restricting them to the website, especially since they can just log into the full website on their mobile device.
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  • Applicants seeking opportunities in multiple departments must have multiple applications active- this is especially confusing.
  • The company did not support our integration as much as we needed. We had to hire additional onboarding assistance.
  • WorkBright does not interface with our payroll software so there is a significant amount of duplicate work.
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Likelihood to Renew
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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No answers on this topic
Usability
The overall platform and its speed of response are amazing. I would recommend this to any other business owner for ease of use and reliability. Email reminders are great if I’m super busy and have forgotten a few tasks. The price point compared to local payroll service is hands down a huge win.
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No answers on this topic
Support Rating
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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No answers on this topic
Implementation Rating
Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
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No answers on this topic
Alternatives Considered
It's been a while since I used QuickBooks for payroll, but it doesn't even come close to it. Gusto is infinitely easier, allowing for employee time tracking, handling calculations and payments of payroll and payroll taxes, managing regulatory compliance in the background, and more. I had a lot of moments using QuickBooks Payroll where I thought, "Am I even doing this right?" — it felt like you had to have additional knowledge of HR regulations in your state to do everything correctly. Gusto has it ALL handled so you can focus your time on higher-impact tasks in your business.
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Workbright was cost effective and easy to use. It was also covering all smartphones which are used here in various host countries. This softwares helped us to scale Sales and operations team without having to bulk up our Human resource and Auditing team. Workbright has a 60 day no questions asked refund policy which helped to test the software extensively before taking a long term call on using the software.
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Return on Investment
  • I am not involved enough to know well, but I would say that Gusto has saved me about 1-2 hours in my onboarding process with my new company compared to my past experiences trying to onboard with ADP. I have also finished the process and am not frustrated like usual.
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  • The efficiency of the hiring process has increased incredibly.
  • Allows HR to focus on other tasks while WorkBright makes it easier, faster, and more convenient to hire new employees.
  • It also helps us to communicate better with our new employees by sending all documents.
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ScreenShots

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

WorkBright Screenshots

Screenshot of Works on any Device - Not just ‘mobile friendly’ but mobile FIRST! Designed to complete all forms quickly and efficiently from any smart enabled device.Screenshot of Automatic Reminders - Reminders are automatically sent out to employees who have not completed their forms with increasing urgency and frequency.Screenshot of Fingertip Signature - Best in class eSignatures allows employees to sign forms with their fingers on mobile devices including timestamp and IP address.