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Guidewire ClaimCenter vs. Xactimate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guidewire ClaimCenter

    Score9 out of 10
    N/AGuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.N/A

    Xactimate

    Score8.2 out of 10
    N/AXactimate is a property claims estimating application, supporting restoration professionals with repair process management. Xactimate was developed by Xactware, a property insurance and repair / remodeling software specialist that is now a Verisk Analytics company since the 2017 acquisition.

    $3

    per month

    Pricing
    Guidewire ClaimCenterXactimate
    Editions & Modules
    No answers on this topic
    $760
    3 months
    per month
    $1910
    Annual
    per year
    Offerings
    Pricing Offerings
    Guidewire ClaimCenterXactimate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Guidewire ClaimCenterXactimate
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Guidewire ClaimCenterXactimate
    Likelihood to Recommend
    Guidewire Software
    ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities".
    Incentivized
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    Verisk Analytics, Inc
    As we are mainly a roofing company, this program is very well suited to our needs working with insurance companies. More than anything else, we use it for supplementing for roofing code items after a full roof replacement has been performed. It is not so well suited for small repairs we quote for siding or even roof repairs
    Incentivized
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    Pros
    Guidewire Software
    • Creates an efficient workflow
    • Intuitive interface simplifies training and mitigates some mistakes
    Incentivized
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    Verisk Analytics, Inc
    • Database of actionable items & pricing.
    • Scope of work creation.
    • Communication between other platforms.
    Incentivized
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    Cons
    Guidewire Software
    • Challenging and complex integration with other systems
    • Anticipating more support from core implementation for a seamless end-to-end flow
    Read full review
    Verisk Analytics, Inc
    • I am not aware of anything that needs improvement.
    Incentivized
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    Support Rating
    Guidewire Software
    Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.
    Incentivized
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    Verisk Analytics, Inc
    Whenever I have contacted them for support, they have always solved my problems.
    Incentivized
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    Alternatives Considered
    Guidewire Software
    We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
    Incentivized
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    Verisk Analytics, Inc
    We have not used any other software other than Xactimate at this time. We feel it is the most widely used software product by insurance companies and they also continue to try and improve their software regularly. Most recently, I have found out they are working towards integration of (I may be using the wrong terms for this...) photographic/scanning measurements just auto populating into the sketch window. Even the auto population of line items with other software integration would almost eliminate the need to take physical measurements in the future and drastically reduce the time it takes to generate a claim report.
    Incentivized
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    Return on Investment
    Guidewire Software
    • ROI is still under assessment
    Read full review
    Verisk Analytics, Inc
    • Clear communication with all stakeholders.
    • High pricing for smaller scaled operations - ROI can be long.
    • Training team members is an investment.
    Incentivized
    Read full review
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