Greenlight Guru is a quality management platform designed specifically for medical device companies. The platform is designed to help companies get safer products to market faster, simplify FDA and ISO regulatory compliance, and provide a single source of truth by connecting the management of all quality processes like CAPAs, risk, audits, document control, training, design control and more. The vendor invites device makers across the globe to…
N/A
Jama Connect
Score 9.4 out of 10
Enterprise companies (1,001+ employees)
Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.
N/A
Pricing
Greenlight Guru
Jama Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greenlight Guru
Jama Connect
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing information for Greenlight Guru's Quality Management Software is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost agreements to purchase Greenlight Guru Quality Management Software must be conducted with the vendor.
Greenlight Guru is great for any company that wants to track or assign training. This system is also great for hosting quality system or non-quality system documents for the organization for employees to view or access at any time. This system is not great for billing, customer success, or sales-related tasks.
Jama connect has the best UI compared to DOORS, Codebeamer, and PTC Integrity. It’s the clearest to use with the best usability. For example make traces between all requirements is as straightforward as clicking a button. The trace matrix view is highly configurable to get you to show anything you need. It has extensive filtering where every index in your requirement is indexed. Same with their export features, you can use default templates or create custom templates to export to PDF for all your regulatory needs like submitting documentation to FDA. This has helped us a ton without requiring much edits and letting us create up to date reviewed documents.
Speaking of review system, it’s well organized and you can set required approved and optional reviewers. Track your redlines in the tool and also view and resolve comments.
The one issue I’ve experienced is that with a large system the web app can take some time to load everything.
Greenlight Guru is designed specifically for medical device companies. In that, the platform helps meet FDA and ISO regulatory requirements.
Greenlight makes document review and approval easy - navigating the system is intuitive.
The Greenlight Guru team appreciates unfiltered customer feedback. They do take the voice of the customer seriously and will work to implement feature requests.
Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
We evaluated all 3 companies at the same time when we were "shopping" for an electronic quality management system solution. We spoke with other users about their experiences and received extremely positive feedback from 2 current Greenlight Guru clients. The clients highlighted the fact that they used Greenlight Guru in their audits, even with the FDA, and it went well. Greenlight Guru had comparatively more in-depth resources for SOPs, forms, and Work Instructions. Additionally, they have already made a name for themselves as general educators on Regulatory/Quality matters, as they run one of the few podcasts for the industry that are available. On the contrary, we had a very poor experience with the salesperson from Qualio, and had the impression that all documents would need to be manually created (couldn't just be uploaded), and there was a significant amount of work required to implement. (Conversely, the GG users said that implementation was quick, and only took a few months to get it up and running in a compliant manner.) For QT9, a current user gave a very poor review, and emphasized that it was not customizable, alerts could not be turned off, and that design controls were not part of the program. Since we required design controls as part of our QMS, we eliminated this product from our consideration.
JCA is an extraordinary tool that is very simple to use and brings efficiency to the creation of requirements. It is particularly good at highlighting improvements to requirements which, when done properly and done up front in the engineering development process, will save significant time and prevent confusion downstream in the development process. It's difficult to quantify how much of a positive impact JCA would have on any individual project, but I would say it could easily save an organization more than its cost in terms of improving efficiencies and the traceability integrity throughout the entire portfolio of projects when applied correctly. This additional product from Jama is highly recommended.
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
