Grasshopper vs. JioMeet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grasshopper
Score 7.5 out of 10
N/A
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
$18
per month for a single user
JioMeet
Score 10.0 out of 10
N/A
JioMeet, from Jio Platforms headquartered in Mumbai, is a free to download web and video conferencing app boasting collaboration features such group chat, screen share, and file sharing.N/A
Pricing
GrasshopperJioMeet
Editions & Modules
True Solo
$18
per month for a single user
Solo Plus
$32
per month
Small Business
$70
per month
No answers on this topic
Offerings
Pricing Offerings
GrasshopperJioMeet
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount available for annual pricing.
More Pricing Information
Community Pulse
GrasshopperJioMeet
Features
GrasshopperJioMeet
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Grasshopper
9.7
Ratings
20% above category average
JioMeet
-
Ratings
Hosted PBX9.40 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.00 Ratings00 Ratings
User templates10.00 Ratings00 Ratings
Call reports9.40 Ratings00 Ratings
Directory of employee names9.40 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Grasshopper
9.6
Ratings
14% above category average
JioMeet
-
Ratings
Answering rules9.20 Ratings00 Ratings
Call recording9.60 Ratings00 Ratings
Call park9.80 Ratings00 Ratings
Call screening10.00 Ratings00 Ratings
Message alerts9.20 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Grasshopper
7.9
Ratings
1% below category average
JioMeet
10.0
Ratings
24% above category average
Video conferencing7.90 Ratings10.00 Ratings
Audio conferencing7.70 Ratings10.00 Ratings
Video screen sharing8.20 Ratings10.00 Ratings
Instant messaging8.00 Ratings10.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Grasshopper
8.9
Ratings
12% above category average
JioMeet
-
Ratings
Mobile app for iOS8.90 Ratings00 Ratings
Mobile app for Android8.90 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Grasshopper
-
Ratings
JioMeet
10.0
Ratings
23% above category average
High quality audio00 Ratings10.00 Ratings
High quality video00 Ratings10.00 Ratings
Low bandwidth requirements00 Ratings10.00 Ratings
Mobile support00 Ratings10.00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Grasshopper
-
Ratings
JioMeet
10.0
Ratings
23% above category average
Desktop sharing00 Ratings10.00 Ratings
Whiteboards00 Ratings10.00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Grasshopper
-
Ratings
JioMeet
10.0
Ratings
19% above category average
Calendar integration00 Ratings10.00 Ratings
Meeting initiation00 Ratings10.00 Ratings
Integrates with social media00 Ratings10.00 Ratings
Record meetings / events00 Ratings10.00 Ratings
Slideshows00 Ratings10.00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Grasshopper
-
Ratings
JioMeet
10.0
Ratings
20% above category average
Live chat00 Ratings10.00 Ratings
Audience polling00 Ratings10.00 Ratings
Q&A00 Ratings10.00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Grasshopper
-
Ratings
JioMeet
10.0
Ratings
21% above category average
User authentication00 Ratings10.00 Ratings
Participant roles & permissions00 Ratings10.00 Ratings
Confidential attendee list00 Ratings10.00 Ratings
Best Alternatives
GrasshopperJioMeet
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
Whereby
Whereby
Score 9.9 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GrasshopperJioMeet
Likelihood to Recommend
7.8
(0 ratings)
10.0
(0 ratings)
Usability
6.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
GrasshopperJioMeet
Likelihood to Recommend
Seems like it is perfectly suited for ANY small to medium business. I can imagine that a business would outgrow the system eventually, but probably around 75-100 employees? Great system for offices that are not managed full time, companies with remote workers, budget conscience start ups, anyone with a need for a registered office line.
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From individual to large enterprises it is well suited for all. You can use it to have internal meeting with your team members or you can use it to have virtual meeting with customers. It will help you to save unnecessary travelling and accommodation expenses as well as enhance your productivity
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Pros
  • Since calls always come into my cell phone from the same Grasshopper number I just saved that number in my phone as my company name. So I always know when a call is coming in for my company and that it's not a personal call. Of course, all calls are saved and logged in Grasshopper so if I need to go back and check the actual caller ID I can do that.
  • All voicemails are immediately sent as audio files in an email to the email address on file for each extension. I personally love this feature. I can choose to go into the Grasshopper app to listen to them but its use so much more convenient to get an email, open it up and listen right from the email. The caller ID for the call is also included in the email text. So all the info I need for any missed calls is right there. Great stuff.
  • By far, one of my favorite features is the option to receive faxes to the same business number. Even though fax is being used less these days it is still used quite a bit and being able to receive faxes and having them immediately emailed to me is great.
  • The ability to transfer calls from extension to extension (as in cell phone to cell phone) is great. It doesn't matter where my colleague is. I can send the call to the right person and it's ringing on their phone in seconds.
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  • JioMeet's interface is extremely easy to browse.
  • It is very simple to start an online meeting on JioMeet.
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Cons
  • Making calls from your Grasshopper phone number - Sometimes (well, most of the time) I'll just make a call directly from my cell phone because the process of opening the app, typing in the number I want to call and then making the call can take more time than the call itself.
  • Missed Calls - Myself and other coworkers have experienced frustration with Grasshopper and "missed" calls. Sometimes my phone won't ring, but I'll get an email with a voicemail. So it skips ringing my phone all together and goes directly to voicemail. I've had my phone in my hand before, ringer on, and never receive a call but received an email with a voicemail.
  • Checking Voicemails on your phone - In order to hear a voicemail from your mobile device, you have to log into the app. But the voicemail shows up under missed calls / voicemails like normal phone calls but when you try to listen to it, it's just a recording of grasshopper telling you that you have a voicemail.
  • Transferring Voicemails - You have to memorize all the extensions and the process for transferring voicemails. While it's just memorization needed to make the process work correctly, it takes a lot of time to remember how to transfer the call, the extension you want to transfer it to, and sometimes after going through all of the steps I accidentally hang up on the caller. It's user error, but I feel like if they made the process simpler, and they gave you a directory when you indicate you want to transfer the call, it'd make it a lot easier.
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  • Limited Third-Party Integrations
  • Meeting Recording Limitations
  • Basic Webinar & Large Meeting Capabilities
  • UI/UX Design Could Be More Polished
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Usability
The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
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For virtual conferencing JioMeet is a perfect solution. If you are looking for excellent virtual conferencing solution for your business it is very useful tool for you. It is a cost effective solution and one of the best collaboration tool.
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Support Rating
When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
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No answers on this topic
Alternatives Considered
We moved away from Grasshopper when we implemented an answering service that had an application which provided the same functions as grasshopper for calling and texting. We initially selected Grasshopper as our communication solution because our original answering service just handled incoming calls and did not have an app available to clients.
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Return on Investment
  • Having an IVR allows us to miss fewer calls from clients or prospects, positively impacting our sales.
  • Saving money by not having to hire a receptionist helps keep our expenses down.
  • I do believe that the professional image our Grasshopper IVR gives our customers has a positive impact on our customer loyalty.
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  • It enables you virtual conferencing 24x7
  • it saves your time and money
  • it improves your productivity
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ScreenShots