| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Grasshopper | Score7.5 out of 10 | N/A | Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail. | $18 per month for a single user |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | 20% discount available for annual pricing. | ||||||||||
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| Considered Both Products | Chose Grasshopper We moved away from Grasshopper when we implemented an answering service that had an application which provided the same functions as grasshopper for calling and texting. We initially selected Grasshopper as our communication solution because our original answering service just … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Their mobile and desktop apps are so much easier to use and very user friendly. Customer service was very kind and helpful, too. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper I switched because Grasshopper was more reasonably priced and the functionality was better. It is also easier to use and the customer service is better. Overall, the experience with Grasshopper has been great. And I like how I can access my calls and voicemails on my android … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Before using Grasshopper, we were only using personal cell phones. Giving out our numbers to all customers and visitors meant that they could call our cell phones even after business hours. Implementing Grasshopper allowed our organization to make it so that business calls … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper I have not tested other systems. Grasshopper worked fine and it would have been a waste of time to explore others. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Price and functionality of Grasshopper was key in decision making. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Grasshopper fit my business needs at a much lower price than any of the alternatives. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper What went into my decision making process was price, ease-of-use, being able to port or carry over my 800 number no matter what my physical location would be. How I came upon Grasshopper is because I moved from one office location to another and the business number I had for … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper It was recommended by a trusted power partner so I did not need to evaluate others. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper It stacks up very well against a traditional phone alternative. No hardware necessary, no complicated setup or training, it's perfect. I honestly did not compare to other internet based companies. They checked all of the boxes and came highly recommended from a colleague, so I … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper When researching solutions, Grasshopper just seemed the most user-friendly and I could get running fast on it. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Grasshopper is way easier to use and has a more polished product. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper The amount of features is unmatched by the other service I've used. It's not a fair comparison, however, I will say that the features work very well. I've never had a client complain, only compliments, so as far as I'm concerned. The price for the value is good. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper I have not needed to use any other product. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper Grasshopper is far easier to manage with more features at a better price. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Grasshopper We have not considered any other services. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
100% Would buy again 46 Answers | |
| Delivers good value for the price | |
98% Delivers good value for the price 45 Answers | |
| Happy with the feature set | |
93% Happy with the feature set 43 Answers | |
| Lived up to sales and marketing promises | |
100% Lived up to sales and marketing promises 42 Answers | |
| Implementation went as expected | |
100% Implementation went as expected 46 Answers | |
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| Small Businesses |  Zoom Phone Score9 out of 10 |
| Medium-sized Companies |  Cisco Unified Communications Manager (Call Manager) Score8.6 out of 10 |
| Enterprises |  Google Voice Score7.8 out of 10 |
| All Alternatives | View all alternatives |
| Grasshopper | |
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| Likelihood to Recommend | 7.8 |
| Usability | 6.0 |
| Support Rating | 9.0 |
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