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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Pricing
    Google WorkspaceMicrosoft 365
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Google WorkspaceMicrosoft 365
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*When billed annually.
    More Pricing Information
    Community Pulse
    Google WorkspaceMicrosoft 365
    Considered Both Products
    Google
    Chose Google Workspace
    Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from …
    Incentivized
    Chose Google Workspace
    We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email …
    Incentivized
    Chose Google Workspace
    I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
    Incentivized
    Chose Google Workspace
    Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as …
    Incentivized
    Chose Google Workspace
    Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is …
    Incentivized
    Chose Google Workspace
    I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get …
    Incentivized
    Chose Google Workspace
    There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
    Incentivized
    Chose Google Workspace
    The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data.
    Incentivized
    Chose Google Workspace
    From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
    Incentivized
    Chose Google Workspace
    I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble …
    Incentivized
    Chose Google Workspace
    We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same …
    Incentivized
    Chose Google Workspace
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
    Incentivized
    Chose Google Workspace
    They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word …
    Incentivized
    Chose Google Workspace
    Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities.

    0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft …
    Incentivized
    Chose Google Workspace
    From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run …
    Incentivized
    Chose Google Workspace
    Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
    Incentivized
    Chose Google Workspace
    Cisco Meraki SM is definitely recommended for a basic, affordable MDM solution if you are using Google Workspace and want a lot of features. Google Workspaces in-built MDM is OK, but is missing a lot of features, especially for iOS management. The only exception to this is …
    Incentivized
    Chose Google Workspace
    Google Workspace is much easier to setup, manage, and integrate with third-party applications compared to Office 365. Though I prefer Excel & Word over Google Sheets & Docs, both are equally leveraged in the agency. I also appreciate that document collaboration with clients and …
    Incentivized
    Chose Google Workspace
    Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

    In terms of costs and ease of implementation, it is very …
    Incentivized
    Chose Google Workspace
    Google Drive [(formerly G Suite)] is so much better for collaboration than Microsoft Office. But Office is still used by so much of the world, it's necessary as well. Having Azure Active Directory for Windows is a nice addition to an onsite active directory, and offers many …
    Incentivized
    Chose Google Workspace
    Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too …
    Incentivized
    Chose Google Workspace
    Google Workspace is so much easier to use particularly for remote teams and for collaboration than Microsoft products. It is simple to administrate while maintaining security needs as well. We found the functionality works more consistently and across all devices (Mac, PC, and …
    Incentivized
    Chose Google Workspace
    GSuite is a lot more intuitive and easier to get started right out of the gate without a tech team behind you. It has some really useful features that make day to day life simpler/more efficient (e.g. predictive text when composing emails). It also integrates better with third …
    Incentivized
    Chose Google Workspace
    I am glad that we moved to G Suite. It's not as seamless to email people who still use Microsoft Office Outlook, and there is still room for improvement for better integration between G Suite and non-G Suite (i.e. Microsoft) products, but I can see the leaps and bounds that …
    Incentivized
    Chose Google Workspace
    G Suite is hands down the best option per the previous points.
    Incentivized
    Microsoft
    Chose Microsoft 365
    In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 has very good security features and is one of the reliable product when it comes to security. It is very user friendly which makes it a popular choice amongst all users. Its frequently enhanced versions with new features added each time makes it a hot product in …
    Incentivized
    Chose Microsoft 365
    Personally I would prefer Google Workspace because it integrates better with the Android based tools that I already use. I also like how Google's Docs, Sheets, and Slides online functionality is their focus rather than an addon to get to the cloud. Google Workspace's sharing …
    Incentivized
    Chose Microsoft 365
    Microsoft set the standard by creating the suite of software that's included in MS 365. The software totally ubiquitous, with everyone from entry-level employees to seasoned executives being familiar with how it all works. It's also the gold standard worldwide, which means that …
    Incentivized
    Chose Microsoft 365
    I use Microsoft 365 alongside Google Workspace. Microsoft 365, specifically Excel, is far superior to Google Sheets apart from the ease of sharing documents Google Workspace programs allow. For some clients who are less comfortable with Google Workspace, Microsoft 365 is the …
    Incentivized
    Chose Microsoft 365
    While Google Workspace is cheaper initially, its feature set is not as robust and the end-user experience can't beat Microsoft's products. Integration with other products is also a factor and here Microsoft trumps Google Workspace again as it's pretty much the standard in …
    Incentivized
    Chose Microsoft 365
    I actually prefer Google Workspace over Microsoft 365. However, Microsoft 365 is a reliable solution that almost everyone knows how to easily navigate. That's why it's used in government and other large corporations. It's always going to be there - and the navigation/layout …
    Incentivized
    Chose Microsoft 365
    Google Workspace does offer a lot of collaborative features, and I believe they offered multiple people editing the same document at the same time before others. And Google Drive and other storage competitors were superior to OneDrive. However, Microsoft has clearly invested …
    Incentivized
    Chose Microsoft 365
    Notepad++ is a great, lightweight editor that doesn't have a same advanced features as Word, but has a very nice feel and can be better for simple text editing. Libre Office has roughly the same features as Microsoft 365, but the usability and intuitiveness is lacking. …
    Incentivized
    Chose Microsoft 365
    Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.
    Incentivized
    Chose Microsoft 365
    Because of the ability to connect applications, Microsoft 365 seems to be more robust on the communication platform. Google Workspace has a few other benefits of the automatic Google drive synchronization, but outside of that, Microsoft easily makes it easier to choose with its …
    Incentivized
    Chose Microsoft 365
    I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and …
    Incentivized
    Chose Microsoft 365
    I think the closest offering to Microsoft 365 on the market is Google Workspace. They have a pretty robust ecosystem as well. I don't think they measure up to Office 365 though. This year alone, we have helped 16 companies migrate from Google Workspaces to Microsoft 365.
    Incentivized
    Chose Microsoft 365
    Google Workspace is good on the cloud side but did not integrate with our CMS and lacked desktop apps which we find more full-featured. Apache OpenOffice and Libre integrate with our CMS but are not cloud-based and not near as many features/capabilities.
    Incentivized
    Chose Microsoft 365
    • Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver.
    • I've never been a big fan of G-Suite. Their email works but often is clunky to administer …
    Incentivized
    Chose Microsoft 365
    365 is a much deeper and broader platform than G-Suite. The Office suite (Word, Excel, PowerPoint...) has more features and is the de facto standard so it is more adoptable by our users. G-Suite has no equivalent to Teams and SharePoint. Document Management is basic at most. Up …
    Incentivized
    Chose Microsoft 365
    Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
    Incentivized
    Chose Microsoft 365
    I have used G Suite in a previous role and spent 1 year using it. I didn't enjoy it very much. I don't know if that is just because I am used to Office or if it is just an inferior application suite. I didn't feel like it had as many features or the same ability as Office - …
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 simply drives through the cloud platform allowing to set a huge variety of options that can be set from custom to standard software in a single package or just to set an specific range of options enabled to the end users, and given the chance to the company …
    Incentivized
    Chose Microsoft 365
    Google Docs and Sheets had more online functionality and storage for free.
    Incentivized
    Chose Microsoft 365
    MS Office and Office 365 have greater capabilities. End users are familiar with MS platform.
    Incentivized
    Chose Microsoft 365
    Office 365 is the industry standard, so much easier to use in the business world. It is more robust than the competition and is a mature product. GSuite may have an edge in user experience on smaller mobile devices, but that is changing. Personally, Guite's email interface and …
    Incentivized
    Chose Microsoft 365
    The only real alternative in my opinion is the Google G-Suite (Google Apps for Work/Business).
    Another lesser and unequal alternative is Amazon Workspaces.
    Incentivized
    Chose Microsoft 365
    We mainly chose Office 365 because it was the easiest transition from our 2007 suite and locally hosted email. There are better options available, but senior partners decided against investing the time and energy required to learn a new suite of programs. We have decided to …
    Incentivized
    Chose Microsoft 365
    I won't disparage OpenOffice or G Suite - I think both are good applications. However, from an ease-of-use and functionality perspective, I still prefer MS Office 365. There's a reason people keep paying for it the world over even when free options are available. It's just …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    53 Answers
    96%
    Would buy again
    178 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    49 Answers
    98%
    Delivers good value for the price
    163 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    52 Answers
    98%
    Happy with the feature set
    181 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    41 Answers
    94%
    Lived up to sales and marketing promises
    121 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    43 Answers
    94%
    Implementation went as expected
    128 Answers
    TrustRadius Insights
    Google WorkspaceMicrosoft 365
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Best Alternatives
    Google WorkspaceMicrosoft 365
    Small Businesses
    Google Workspace Essentials
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score10 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score8.8 out of 10
    Microsoft 365 Business Premium
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google WorkspaceMicrosoft 365
    Likelihood to Recommend
    9.6
    (116 ratings)
    7.8
    (240 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.5
    (6 ratings)
    Usability
    9.5
    (7 ratings)
    7.2
    (8 ratings)
    Support Rating
    2.2
    (12 ratings)
    8.9
    (54 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Google WorkspaceMicrosoft 365
    Likelihood to Recommend
    Google
    I find that google workspace covers all the bases that I would need my day to day work solution to offer. Workspace is perfect if you're someone working in sales who regularly sets up and hosts meetings. The meet solution is reliable, the transcription through Gemini is almost always perfect, and the recording function is easy to use. Calendar backs this up well by being simple and easy to use. Although having the ability to share your calendar link for people to book in meetings would elevate this further. You can also never go wrong with Gmail, it is reliable, has strong spam filters and rarely ever goes down. On the flip side, despite Docs, Slides and Sheets covering the basic functionalities that you would need to create a good base level of documents, it does lack some advanced functionalities that other providers offer. Especially in Sheets, I use sheets regularly for importing and exporting data for cold outreach, it works perfectly fine for this, but if you were looking to start creating dashboards etc using sheets as the base for this, it can start to get a bit tricky and limited.
    Incentivized
    Read full review
    Microsoft
    Office everyday things since time immemorial. It's hard for Google Suite or any other to compete with Microsoft. They have everything, and it all works great, with incredible tools and capabilities. The new integrations work seamlessly most of the time, such as embedding a Power BI in a PPT. Expecting too much AI, like note taking, or LLM-based PPT, is not available in my tier at least, so depending on the budget, you won't get all you may expect from an AI leader. For diagramming and process maps, you're better off with other tools like those above.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Microsoft
    • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
    • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
    • Spreadsheets - what more is there to say?
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Microsoft
    • Microsoft 365 really needs to work on protection part. In complex environment it is not reliable as compared to its competitors like Proofpoint. There are many instances where it fails to perform effectively.
    • In SharePoint Online the versioning feature of the document needs to be improved by Microsoft. Sometimes when we have to roll back to the previous version it does not work as expected.
    • In Teams messaging and app permission policies can be improved. There are some settings where we have to add a lot of things manually.
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Usability
    Google
    On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
    Incentivized
    Read full review
    Microsoft
    It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
    The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
    It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
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    Implementation Rating
    Google
    nothing to say
    Read full review
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
    Incentivized
    Read full review
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
    Read full review
    Microsoft
    • It has helped keep the high-energy culture my company has since it allows easy communication and calls.
    • Positively impacts responses from clients, since we can see how many times they have been contacted. (the more someone is contacted, the less likely they are to respond. Microsoft helps make sure we all know who and who not to contact)
    • positively impacts my ability to focus, since you can mute notifications. Since I look at my computer all day, it is helpful to lock in and not get distracted by the many emails I receive a day. You can also change preferences, so emails with high urgency are still seen.
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