TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Keep

    Score9.9 out of 10
    N/AGoogle Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A

    Slack

    Score9.1 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    Google KeepSlack
    Editions & Modules
    No answers on this topic
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Google KeepSlack
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    Google KeepSlack
    Considered Both Products
    Google
    Chose Google Keep
    Dropbox is more user-friendly. Better user interface. Easy to maintain.
    Incentivized
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    97%
    Would buy again
    389 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    99%
    Delivers good value for the price
    330 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    98%
    Happy with the feature set
    392 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    97%
    Lived up to sales and marketing promises
    222 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    98%
    Implementation went as expected
    250 Answers
    Features
    Google KeepSlack
    Project Management
    Comparison of Project Management features of Google Keep and Slack
    Feature
    Google Keep
    8.2
    11 Ratings
    7% above category average
    Slack
    8.2
    479 Ratings
    7% above category average
    Task Management9.37 Ratings8.2310 Ratings
    Scheduling5.15 Ratings7.9259 Ratings
    Workflow Automation6.01 Ratings8.4284 Ratings
    Mobile Access10.09 Ratings9.5460 Ratings
    Search10.09 Ratings8.7463 Ratings
    Visual planning tools8.87 Ratings8.0187 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Communication
    Comparison of Communication features of Google Keep and Slack
    Feature
    Google Keep
    8.6
    11 Ratings
    9% above category average
    Slack
    8.9
    488 Ratings
    12% above category average
    Notifications7.87 Ratings9.1484 Ratings
    Discussions8.63 Ratings9.6473 Ratings
    Internal knowledgebase8.15 Ratings7.8300 Ratings
    Integrates with Gmail and Google Hangouts9.97 Ratings8.7182 Ratings
    Chat00 Ratings9.8488 Ratings
    Surveys00 Ratings8.1302 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Keep and Slack
    Feature
    Google Keep
    6.9
    10 Ratings
    12% below category average
    Slack
    8.7
    461 Ratings
    11% above category average
    Versioning1.01 Ratings8.4229 Ratings
    Audio files8.42 Ratings9.1403 Ratings
    Document collaboration8.96 Ratings8.5318 Ratings
    Access control7.66 Ratings8.4305 Ratings
    Advanced security features2.73 Ratings8.4264 Ratings
    Integrates with Google Drive10.04 Ratings9.0211 Ratings
    Device sync9.97 Ratings9.1339 Ratings
    Video files00 Ratings8.8412 Ratings
    Best Alternatives
    Google KeepSlack
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google KeepSlack
    Likelihood to Recommend
    10.0
    (11 ratings)
    9.4
    (488 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (23 ratings)
    Usability
    9.0
    (1 ratings)
    9.2
    (103 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.9
    (10 ratings)
    10.0
    (66 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Google KeepSlack
    Likelihood to Recommend
    Google
    It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.
    Incentivized
    Read full review
    Salesforce
    If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
    Incentivized
    Read full review
    Pros
    Google
    • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
    • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
    • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
    • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
    Incentivized
    Read full review
    Salesforce
    • Huddles Run smoothly without any interferences.
    • Smooth individual calls quick and easy without any interruptions.
    • seamless notifications across multiple devices
    • The ability to easily tag a team member to urgently attend to a specific escalation.
    • Slack being user friendly and able to integrate easily with other platforms and apps.
    • How to easily open up different channels for different escalations and needs.
    • a safe direct messaging option.
    Incentivized
    Read full review
    Cons
    Google
    • Keep only offers labels, but having folders or nested tags would help in managing notes better.
    • Finding notes can be difficult, especially when there are many. Filters by date, content type, or color would help.
    • Keep notes should easily convert into Google Docs or sync better with Google Calendar tasks.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    Google
    They made it simple for anyone to use. There are no complicated steps involved to create a note, edit a note, or search for a specific item located in a note. They also made it simple to share it with others, making it easy to collaborate. Google kept it basic without a thousand "bells and whistles" to overcomplicate it.
    Incentivized
    Read full review
    Salesforce
    Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    Google
    I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
    Incentivized
    Read full review
    Salesforce
    Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
    Incentivized
    Read full review
    Return on Investment
    Google
    • Google Keep is free, and for what I need it for I don't need to purchase another tool.
    • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
    Incentivized
    Read full review
    Salesforce
    • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
    • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
    • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
    Incentivized
    Read full review
    ScreenShots