TrustRadius: an HG Insights company

Google Cloud Speech-to-Text vs. Nuance Dragon Speech Recognition

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Cloud Speech-to-Text

    Score8.3 out of 10
    N/ASpeech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from customer interactions to improve service.

    $0.02

    per min

    Dragon Speech Recognition

    Score9 out of 10
    N/ANuance's Dragon Speech Recognition suite are applications for lawyers, medical practitioners, and other professionals, allowing them to dictate and record notes (according to the vendor) faster than typing, accurately.

    $14.99

    per month

    Pricing
    Google Cloud Speech-to-TextDragon Speech Recognition
    Editions & Modules
    Speech-to-Text V2 API
    $0.016
    per min
    Speech-to-Text V1 API
    $0.024
    per min
    Dragon Anywhere
    $14.99
    per month
    Dragon Professional Individual, v15
    $500
    per license
    Dragon Legal Individual, v15
    $500
    per license
    Dragon Professional Anywhere
    Contact sales team
    Dragon Legal Anywhere
    Contact sales team
    Dragon Law Enforcement
    Contact sales team
    Offerings
    Pricing Offerings
    Google Cloud Speech-to-TextDragon Speech Recognition
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSpeech-to-Text V1 API V1 offers data residency for multi region only. Models include short, long, phone call, and video. V1 does not include audit logging. New customers get $300 in free credits and 60 minutes for transcribing and analyzing audio free per month, not charged against your credits. Speech-to-Text V2 API V2 offers data residency for multi and single region. Models include short, long, telephony, video, and Chirp. V2 does include audit logging and support for customer managed encryption keys.—
    More Pricing Information
    Community Pulse
    Google Cloud Speech-to-TextDragon Speech Recognition
    Considered Both Products
    Google
    Chose Google Cloud Speech-to-Text
    Dragon is a long stading product in the market but the intuitiveness and that it was part of the Google ecosystem made me switch easily. it also allowed me to easily integrate with other Google product which we are so accustomed to, where Dragon was lacking and did not provide …
    Incentivized
    Nuance Communications, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    31 Answers
    71%
    Would buy again
    5 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Google Cloud Speech-to-TextDragon Speech Recognition
    Small Businesses
    Dragon Speech Recognition
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Verint Speech and Text Analytics
    Score8.4 out of 10
    Verint Speech and Text Analytics
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Cloud Speech-to-TextDragon Speech Recognition
    Likelihood to Recommend
    8.0
    (31 ratings)
    9.0
    (7 ratings)
    Usability
    8.4
    (12 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (2 ratings)
    User Testimonials
    Google Cloud Speech-to-TextDragon Speech Recognition
    Likelihood to Recommend
    Google
    So, I've had scenarios like when I collaborate with a team where the people are from around the world. So, I used it there, and we spoke to each other in their native language. That boosts everyone's confidence in our collaborative efforts. I've also utilized its model and the API in my projects, including a Virtual assistant and a multilingual application that allows us to learn languages from around the world. We tested it with a group of 12 people, and that's when it failed. I mean, it's not a failure, but it can't detect every person.
    Incentivized
    Read full review
    Nuance Communications, Inc
    My job requires that I produce lengthy and detailed minutes of meetings and Nuance Dragon Speech Recognition is absolutely ideally suited for this purpose. Notably, meetings are recorded and it is extremely easy to playback the recording of meetings while dictating notes. This is a remarkable saving in time and effort in producing minutes that might otherwise take a few days. I cannot think of any scenario where it would be less appropriate to use Nuance Dragon Speech Recognition other than in a situation where it is not possible to dictate for whatever reason.
    Incentivized
    Read full review
    Pros
    Google
    • An amazing tool which helps a lot in a meetings.
    • It's an efficient tool for improving efficiency by saving a lot of time typing. It saves at least 40-50% of our time, thus increasing efficiency.
    • Incredible accuracy with multiple accents & multiple language.
    • It takes punctuation into consideration.
    Incentivized
    Read full review
    Nuance Communications, Inc
    • The main advantage is that it calibrates itself around your tone and accent.
    • Integration with many apps and operative system is good.
    • Integrating custom words and acronyms is very easy, so, over time, recognition becomes very precise and customized.
    Incentivized
    Read full review
    Cons
    Google
    • Integration outside of the google eco system is challenging here.
    • Google Cloud Speech-to-Text works only with active internet connection if the internet bandwidth is low it effect the transcription process and can lead to data inaccuracy.
    • In terms of the pricing also this is at higher range which all the companies cannot afford like small scale organisation if they would like to use the tool they would look over the price to make the decision. Reducing the price can increase the product usage more
    Incentivized
    Read full review
    Nuance Communications, Inc
    • Word recognition can always improve.
    • Sometimes puts stray words or characters on the page if you forget to tell the microphone to go to sleep.
    • Adds non-spoken words for no reason if there is a delay in speaking.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Nuance Communications, Inc
    • Nuance Dragon Speech Recognition is not up to par with any of the other AI voice recognition technologies currently available
    • The software is also very buggy and crashes frequently
    • Punctuation also seems like an afterthought for Nuance Dragon Speech Recognition software--requiring the user to speak out each comma, period, etc.
    Incentivized
    Read full review
    Usability
    Google
    The reasoning behind my 10 is that the UI is very intuitive; I didn't require any formal training to use it. Google's speech-to-text is not just a conversion tool; it helps automate mundane tasks, saves time, and has an almost human-like understanding.
    Incentivized
    Read full review
    Nuance Communications, Inc
    Once you learn the product, it is quite easy to use.
    Incentivized
    Read full review
    Support Rating
    Google
    No answers on this topic
    Nuance Communications, Inc
    One of the worst companies in terms of customer service getting the download file because of a laptop upgrade took me months of work. No jokes.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Google Cloud Speech-to-Text outperformed its competitors significantly in terms of accuracy, surpassing any other product available. Additionally, its support for multiple languages was unrivaled in the market. Moreover, for clients with robust bandwidth, Google Cloud Speech-to-Text offered real-time transcription capabilities, enabling users to transcribe live audio streams with minimal delay.
    Incentivized
    Read full review
    Nuance Communications, Inc
    Other than the more recent speech recognition tools from Microsoft, Google, etc., I have always used Nuance Dragon Speech Recognition. I was introduced to AI technology on an appraisal assignment. During the engagement, I had an opportunity to learn about the technology, and when I researched speech recognition software, the best reviews were of Nuance Dragon Speech Recognition. I purchased Nuance Dragon Speech Recognition and have stayed with the product.
    Incentivized
    Read full review
    Return on Investment
    Google
    • It reduced our budget for assistants who transcribed files manually
    • It speeds up the process, because we can have a transcriptions straight after the interviews
    • It increased accuracy, because AI makes the transcriptions for every second, and you can find the words which were said at specific time.
    Incentivized
    Read full review
    Nuance Communications, Inc
    • Nuance Dragon Speech Recognition has made it easier to dictate progress notes
    • Nuance Dragon Speech Recognition has made seeing patients more efficient
    • Nuance Dragon Speech Recognition was a little expensive for our smaller practice
    Incentivized
    Read full review
    ScreenShots

    Google Cloud Speech-to-Text Screenshots

    Screenshot of audio transcription creation -  Using the Speech-to-Text API from within the Cloud Console by creating an audio transcription is done in just a few steps. It can transcribe short, long, and streaming audio.Screenshot of creating subtitles for videos using AI -  Transcriptions with captions and subtitles can be added to existing content or in real time to streaming content. Google's video transcription model can be used for indexing or subtitling video and/or multispeaker content and uses similar machine learning technology as YouTube does for video captioning.Screenshot of adding Speech-to-Text to apps - The video pictures covers how to add AI to an application without extensive machine learning model experience. The pretrained Speech-to-Text API lets users enable AI for applications.Screenshot of Language, speech, text, and translation with Google Cloud API - The pictures displays a section of Google training course, where learners use the Speech-to-Text API to transcribe an audio file into a text file, translate with the Google Cloud Translation API, and create synthetic speech with Natural Language AI.