Google Chat vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Chat
Score 8.3 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Google ChatSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Google ChatSlack
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Google ChatSlack
Considered Both Products
Google Chat
Chose Google Chat
Google Hangouts is the better app for saving chats. With Slack, you'll need to buy a premium license and if your team reaches more than 20 members then things can get expensive. Slack may be cheaper initially but as soon as somebody adds new employees or contractors they will …
Chose Google Chat
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might …
Chose Google Chat
Slack is actually expensive for larger teams, and their free plan has limitations on message history and file storage so that is the we moved to Google Chat.
Chose Google Chat
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, …
Chose Google Chat
It doesn't need to much to get started if you have a personal Google account. If you have a business account setup by your organization, you need permissions to use it, however this is something good to have this customizable part from Google Chat. We can create groups, attach …
Chose Google Chat
Google hangout is very easy to install and you do not have to purchase this feature additionally, this comes with the google product. You can use this product even without installing the additional software. You can work while chatting with your colleagues easily. It can work …
Slack
Chose Slack
The level of complexity for Power users is unparalleled in Asana. The only advantage Google Chat has is its linkage with Gmail, another indispensable tool.
Google's meetings are better and connectivity-related issues are fewer.
Microsoft Teams too is similar to Google Chat is …
Chose Slack
Slack is a way better tool as compared to Google Chat or Google Hangout. Pumble gives a Slack alike feel and could be a good option. However, Microsoft Teams can be a tough competitor as Teams has good integrations with all Office products, Outlook, and web conferencing. And …
Chose Slack
GChat is fine, but it doesn't have near the functionality or user-friendly interface that Slack has!
Chose Slack
That time, Google Chat was lacking with many functionalities like, canvas, survey, instant call from the same app etc.,
Chose Slack
Slack offers better chat then Google Chat for mobile devices AWS the Slack chat bot is more informative and efficient to use Azure dev ops and Slack are great to have side by side
Chose Slack
I absolutely hate Microsoft Teams, I dislike Google Chat, I really like Slack. The main reason for that rating boils down to UI and usability. At my company, we have to use teams and chat still when we are interacting with customers or certain other departments within the …
Chose Slack
I think obviously Slack is much much better than Google Chat, in my previous organisation, we used to communicate everything via Google Chat or email or Google meet, it was difficult to manage because those application combined had less options and features than Slack.
Chose Slack
Slack is far for feature rich and collaborative.
Chose Slack

More Intuitive & Simpler Interface – Slack is easier to set up and navigate.
Faster Adoption – No need for complex Microsoft ecosystem integration.
Chose Slack
We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
Chose Slack
Slack is still one of the best Chat tools on the market, but Zoom Team Chat (Zoom Workplace) is coming up quickly and overall, provides a great tool that is included at no cost.
I believe that Slack still has some development advantages over the competitors at this point still, …
Chose Slack
Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
Chose Slack
Surpasses all of these in terms of features and integrations provided. Does a lot more than just internal chats. Way more organization and ability to host a ton of different channels and spaces. Incredibly responsive.
Chose Slack
Slack is hands down the better tool, primarily because of all the easy to use integrations with apps like Google, Salesforce, and others. That way I can use Slack to look at multiple software we use plus collaborate internally without ever having to leave the application. Other …
Chose Slack
Slack is much better to use than the alternatives. It provides rich communication methods with better integrations, threads and attachments. It's also seamless when adding people or modifying a group, which is so common in day to day communications.
However I would say the …
Chose Slack
Slack is the best for me since Slack is secured. Slack is best for businesses when it comes to business related communications. Slack is the best since it's secured as I've mentioned it's impossible for hackers to compromise this tool. Everything is just perfect with Slack …
Chose Slack
Slack has so many more features. They do a great job at delivering what they set out to do.
Chose Slack
Every platform offers distinct ease of use. Slack has given me that, the other platform also offers different usage and has their limitation. Oftentimes, we use these platform depending on how it suits us. But mostly, Slack offers us features that suits mostly of our needs so …
Chose Slack
Discord is basically designed for gaming communities, while Slack is for professional and workplace communication. Also Slack is known for its integrations with third-party tools where Discord actually does not.
Chose Slack
Slack is better in all aspects such as I can join channels related to my specific role, projects, or interests. I can communicate with colleagues, share updates, and ask questions. I can attach documents, images, or code snippets to conversations. I can contribute to ongoing …
Chose Slack
We have observed that Skype doesnt fit for our business needs as it has various limitations across adding people to the calls.
creating the war channels is a very heptic task and long running
Skype doesn't work on the mobile very well
Features
Google ChatSlack
Project Management
Comparison of Project Management features of Product A and Product B
Google Chat
8.4
23 Ratings
8% above category average
Slack
8.2
479 Ratings
6% above category average
Task Management8.013 Ratings8.2310 Ratings
Gantt Charts8.59 Ratings6.961 Ratings
Scheduling9.015 Ratings7.9259 Ratings
Workflow Automation7.912 Ratings8.4284 Ratings
Mobile Access9.322 Ratings9.4460 Ratings
Search9.020 Ratings8.7463 Ratings
Visual planning tools7.011 Ratings8.0187 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Chat
8.9
23 Ratings
11% above category average
Slack
8.8
488 Ratings
10% above category average
Chat10.023 Ratings9.8488 Ratings
Notifications10.023 Ratings9.1484 Ratings
Discussions8.321 Ratings9.5473 Ratings
Surveys8.415 Ratings8.1302 Ratings
Internal knowledgebase9.012 Ratings7.7300 Ratings
Integrates with GoToMeeting8.08 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts8.216 Ratings8.7182 Ratings
Integrates with Outlook9.07 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Chat
9.0
23 Ratings
13% above category average
Slack
8.7
461 Ratings
10% above category average
Versioning8.716 Ratings8.3229 Ratings
Video files8.020 Ratings8.8412 Ratings
Audio files8.319 Ratings9.0403 Ratings
Document collaboration9.919 Ratings8.4318 Ratings
Access control9.416 Ratings8.4305 Ratings
Advanced security features9.917 Ratings8.5264 Ratings
Integrates with Google Drive8.116 Ratings9.0211 Ratings
Device sync9.321 Ratings9.1339 Ratings
Best Alternatives
Google ChatSlack
Small Businesses
Stackby
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Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google ChatSlack
Likelihood to Recommend
9.0
(23 ratings)
9.4
(488 ratings)
Likelihood to Renew
8.0
(2 ratings)
10.0
(23 ratings)
Usability
9.0
(5 ratings)
9.2
(103 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.3
(3 ratings)
9.9
(66 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Google ChatSlack
Likelihood to Recommend
Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
Read full review
Salesforce
If you population likes technology, then I would recommend Slack. It is more difficult to implement if not everyone is on Slack or knows how to use it. Slack was used well by some employees who loved it. Slack allowed them to plan annual events and get feedback and ideas from those involved in the event
Read full review
Pros
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Salesforce
Slack is one of the easiest platforms to use! It is very aesthetically pleasing and you can arrange the chats and other features the way you personally like it. They kept it pretty simple for people who aren’t looking to do anything more than streamlining communication, but they definitely have options for folks to build out the Workspace more.
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Reliability and Availability
Google
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Google
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Implementation Rating
Google
No answers on this topic
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
Read full review
Salesforce
Having had a lot of experience with Google Chat and Teams, Slack is far and away the better option. In comparison to Teams, Slack is much cleaner with a far more user friendly AI, Teams is far too clunky and feels tiresome to use, whereas it is super easy to pick up Slack and be able to configure it do exactly what you need. Whilst I don't find a massive difference between the usability and UI of Google Chat to Slack. Slack's range of features far outweighs Google Chat. The ease of external connections, workflows, file sharing, external connections for notifications (Make, Zapier etc), plus the huge range of apps you can connect to enhance your workspace is incredible. Google Chat does benefit from directly integrating into your Google Suite so you can get access to automatic status updates based on calendar activity, which would be nice for Slack to have
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Return on Investment
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
Salesforce
  • Use of Slack has enabled us to stay aligned with sales and ensure accurate forecasting.
  • The product has reduced delays in decisions making and helps us to improve on transparency in our departments.
  • Slack has eliminated the use if emails as it allows direct messaging. This has ensured real-time communication.
Read full review
ScreenShots