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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A

    Yurbi

    Score8 out of 10
    N/AYurbi is a business intelligence solution that is designed to bridge the gap between business users and intelligent data. It provides the business user with the ability to connect, secure, and collaborate with data to make better business decisions. According to the vendor, Yurbi brings the powerful reporting and analytical capabilities of traditional BI, but takes out the coding jargon – so that people can actually use it themselves. As a 100% HTML5 application, Yurbi gives users and…

    $24,000

    per year

    Pricing
    GongYurbi
    Editions & Modules
    No answers on this topic
    Yurbi
    24,000
    per year
    Offerings
    Pricing Offerings
    GongYurbi
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Yurbi's pricing model is simple and predictable. User licenses start at just $495 per year and that includes all the powerful features of our platform. We offer named users, concurrent users, and public view or anonymous report licensing options. We also offer custom/hybrid pricing for vendors looking to OEM Yurbi.
    More Pricing Information
    Community Pulse
    GongYurbi
    Considered Both Products
    Gong.io
    No answer on this topic
    5000fish
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    565 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    350 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    565 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    318 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    246 Answers
    No answers on this topic
    Features
    GongYurbi
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gong and Yurbi
    Feature
    Gong
    8.7
    88 Ratings
    8% above category average
    Yurbi
    -
    Ratings
    Speech-to-Text Transcription9.185 Ratings00 Ratings
    Keyword Detection9.185 Ratings00 Ratings
    Sentiment Analysis6.975 Ratings00 Ratings
    Speaker Diarization8.982 Ratings00 Ratings
    Call Recording Playback9.587 Ratings00 Ratings
    Call Summarization8.986 Ratings00 Ratings
    Conversion Metrics8.278 Ratings00 Ratings
    Keyword Search & Retrieval9.284 Ratings00 Ratings
    Call Tagging9.277 Ratings00 Ratings
    Integration with CRM Systems8.374 Ratings00 Ratings
    Best Alternatives
    GongYurbi
    Small Businesses
    Clari Copilot
    Score8.6 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Clari Copilot
    Score8.6 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Chorus by ZoomInfo
    Score8.5 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GongYurbi
    Likelihood to Recommend
    9.1
    (532 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.7
    (12 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (300 ratings)
    10.0
    (1 ratings)
    Availability
    6.4
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.2
    (100 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.6
    (6 ratings)
    10.0
    (1 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GongYurbi
    Likelihood to Recommend
    Gong.io
    Gong is a wonderful tool to be able to make sure that a call is recorded properly with next steps highlighted by an AI once the transcript has been processed. Our organization uses the clip functionality quite often to share a prospect question internally with the appropriate parties, and the sales and CS teams have it synced to SFDC so they can see the opportunity value associated with each call.
    Incentivized
    Read full review
    5000fish
    The Yurbi Poduct is extremely well suited for organizations looking for a mature Business Intelligence and ad-hoc reporting tool. The strength of Yurbi is that it is highly customizable and can work in various environments.
    Incentivized
    Read full review
    Pros
    Gong.io
    • The history is quite useful in many aspects of my daily work, as I have a complete and detailed view of transcribed calls and email summaries of previously exchanged emails.
    • It's like an assistant; I can receive email reminders about things discussed during a video call, such as the upcoming date of a scheduled meeting or notes on certain key aspects the client needs for their order.
    • I can share calls through Gong with my clients. This gives me an added advantage, allowing the client to have reminders or a record of what was discussed without having to worry about manually taking notes.
    • The interface is complex but easy to learn, has many assistant-like features, and can also be integrated into many calling platforms, such as Zoom.
    Incentivized
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    5000fish
    • Yurbi allows us to build customized Dashboards for specific users. Once the initial Dashboard is created, the user themselves have permissions to customize the Dashboard to suit their needs. The flexibility is there for a wide set of users.
    • Yurbi product is highly customizable. We looked for a Business Intelligence product for quite some time that could be customized to work with different types of data sets. When we started considering Yurbi, it was evident from the beginning that the product could be customized very quickly to work within our environment and our specific data types.
    • The Yurbi product stays a step ahead with the changing market being focused more for the tablet and smart phone user population. As our customers first started to use iPADs and iPhones, it was great to see that an upgraded Yurbi product was readily available for use for the iPAD/iPhone set of users.
    Incentivized
    Read full review
    Cons
    Gong.io
    • AI analysis - I'd love to see some more proactive analysis or the ability to set warning signs.
    • Cross-account analysis - I'd like to be able to run the Gong prompts across a set of customers or all calls within a certain range
    • Ease of Zapier accesss - I'd love to see even more connections built to Zapier.
    Incentivized
    Read full review
    5000fish
    • While the Yurbi Developer tool is highly mature, there have been cases where building specific complex reports within Yurbi required extensive support directly from the vendor (and even some Yurbi product customizations). It would be great if the Yurbi Developer tool could be slightly refreshed to make it easier for more non-technical users to build more complex reports within Yurbi.
    • Over years of usage of the Yurbi product with growing set of available reports to run for users, it's easy to get unorganized in terms of being able to find the correct report to run. It's highly adviseable if future releases of Yurbi began offering features to organize all reports a little better within the product (including an audit trail of reports that users typically run to make it easier for them to go back to the right reports).
    • We heavily use the SMTP configuration within Yurbi to set up auto-email notifications to specific set of users with requested reports. At times, the SMTP service becomes unavailable and Yurbi product is unable to send these emails to the users. Besides not receiving the email, it's easily evident that the SMTP service connection failed. It would be great if future versions of the Yurbi product would alert the user of the failed SMTP connection on initial Yurbi login so the administrator becomes aware of the issue and can take action to resolve the problem.
    Incentivized
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    Likelihood to Renew
    Gong.io
    Gong is one of the best if not the best tools we have in or tech stack in terms of ROI and ease of use. The ai features that have been released over the past year have continued to add value and are not just shiny new features that don't get used. It is also an easy to use platform for our sales and customer success reps, takes very little time to become proficient in. The deal boards also provide great visibility into opps for management and leadership
    Incentivized
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    5000fish
    The Yurbi product has been perceived very well by our customers. They have continued to use it for years and the user population has only expanded. Customers love the flexibility and large set of Dashboards and reports that can be made available within the product quickly and efficiently.
    Incentivized
    Read full review
    Usability
    Gong.io
    By default it automatically provides a lot of proactive information. Out of the box you can get a lot of value from what gets recorded with minimal setting adjustment. The effort you put in to enhancing it just makes it all the more powerful but you do not have to have a dedicated admin to get basic usage out of it.
    Incentivized
    Read full review
    5000fish
    The Yurbi product is incredibly easy to use and very intuitive for the user. The environment is highly customizable to the user's own preferences which is the best part.
    Incentivized
    Read full review
    Support Rating
    Gong.io
    I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
    Incentivized
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    5000fish
    No answers on this topic
    Implementation Rating
    Gong.io
    This is nothing something I'm able to answer
    Incentivized
    Read full review
    5000fish
    Yurbi was very simple to implement and the software prerequisites and server requirements were very basic.
    Incentivized
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    Alternatives Considered
    Gong.io
    I've used Chorus at a past company. It seems to do the transcriptions similarly accurately to Gong. Good enough call recording. The call feedback can be done too although maybe not as easily. I do not believe Chorus can create call playlists. I do feel there are a lot less analytics pieces to Chorus too. There are many feature addons in Gong to help sales motions.
    Read full review
    5000fish
    Yurbi was overall a better product, highly customizable, more user friendly, and lower priced.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    Professional Services
    Gong.io
    I was not involved with the process
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    Return on Investment
    Gong.io
    • saves a lot of time, mainly thanks to call summaries & next steps as well as workflows allowing to automate communication
    • I could say that generally speaking it does increase revenue because you can do more work in the same period of time > more leads, more opportunities, more sales
    Incentivized
    Read full review
    5000fish
    No answers on this topic
    ScreenShots

    Gong Screenshots

    Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.

    Yurbi Screenshots

    Screenshot of Login Page (Fully Customizable).Screenshot of Real-Time Dashboards w/ prompts, drilldowns, and personalizations.Screenshot of Secure Library for Running reports, scheduling, embedding, and editting.Screenshot of Drag and Drop, Wizard Approach to complex report building.    Yurbi builds all the SQL code but experts can do advanced SQL as well.Screenshot of More than read-only,  users can alter charts, export, and slice and dice data.Screenshot of Administration of Yurbi is just as easy as the rest of the solution.  Multiple levels of security and auditing included in the platform.