GoDaddy Bookkeeping vs. QuickBooks Desktop Pro

Perfect for US market but not transferable to UK market, needs some upgrades for this. Even when set up with a UK address it won't allow changes in tax year end, presuming that tax year starts Jan - Dec. Also shows dollars instead of pounds even though figures were correct with solution.

Incentivized

I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.

Incentivized

• Downloads automatically from eBay.
• Downloads transactions automatically from Paypal.
• Easy to upload transactions from a csv to make a tax year complete should you change to the solution part way through your tax year.
• Dashboard is easy to read with visuals to demonstrate profit and loss.

Incentivized

• It is easy to manage and adjust inventory on hand.
• It is easy to make reports and customize them to your needs.
• We also use it to pay our employees directly.
• It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.

Incentivized

• I would like more time keeping options. Such as a live start and stop working tracker.
• More options when creating estimates. Such as dollar amount discounts.
• More CRM features to help me track leads.

• QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
• QuickBooks Desktop Pro does not have 2FA.
• QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.

Incentivized

We use it with all our clients and have several QuickBooks Pro Advisors and will renew and continue to use it with our client base. It is easy to use, helps with collecting annual data and makes compiling of information for filing annual tax returns much easier. It makes our job a lot easier, than using manual records.

Incentivized

Loses marks on the tax year only being Jan - Dec and inability to change that to a UK format and choose your year end date.

Incentivized

QuickBooks Desktop Pro can be daunting at first. It has the ability to do nearly everything you will ever need in accounting but that means there are a lot of features to learn. It's always best to have an experienced user to guide you with the initial setup as it can be a bit overwhelming.

Incentivized

I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Incentivized

I was a BIG fan of QuickBooks support for a very long time up until recently. The representatives were well trained and wanted to solve your problem for you, as a human, not as just a customer. In my recent experiences I feel as though that is no longer so. My last conversation was appalling. The representative only read the narrative provided over and over and would not send me on to a supervisor. Finally I hung up and called back. On this try, I was passed from department to department. I was not presented with a solution until I posted a rant on their Facebook page. It amazes me that I had to publicly complain to get results.

Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.

We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.

Incentivized

I already use GoDaddy for a lot of my website clients so tried the bookkeeping out and really liked it! I tried a few others but nothing worth the price difference. I have tried a few other time trackers as I wish I could live track my time vs entering a little a time.

Quickbooks Desktop Pro is much simple and easier to use, so it fits better to the ticket of our small non-profit organization needs. The other options are either, or both, more pricy and complicated. For example, the implementation for QuickBooks Desktop Pro was simple enough for me to do so in-house with training courses available and phone calls to a customer service representative or implementation expert accessible.

Incentivized

• Low monthly cost compared to other accounting software
• Easy to use and learn with
• Gives me the basic numbers I need for book keeping and taxes for a small business

Incentivized

• Clean and accurate bookkeeping records [have] made reporting and sharing information with tax accountants a breeze.
• Invoicing out of QB is a bit slow and time-consuming[,] unfortunately, so we were forced to choose another software to integrate.
• A great way to have all accounting needs in one place - AP, AR, Reporting, etc.

Incentivized