Fortra's GoAnywhere MFT vs. IBM Sterling Warehouse Management System

Go Anywhere is perfect for moving data between systems. It is great for pulling data and emailing it or sending it to another server. However, Go Anywhere is limited as an ETL tool. It is not good for large datasets. When we had to move millions of rows from one server to another, it totally choked.

Incentivized

Like I previously mentioned, this software fits our needs right now because it allows us to control inventory and remove items when needed from our participating retailer's websites. The price is reasonable. Our traffic and shipping teams have also used this software to create fewer touch points in shipping and make the process more digital. That has been a big winner for us. You'll definitely want an internal IT team to support this software. The implementation process is long and tedious and you will need to restructure to fit your needs. That is difficult to do when you are a smaller business with cross-functional employees.

Incentivized

• Automated Task Scheduling - This is a no-brainer. Schedules are easily set up to accomplish anything from basic file transfer tasks to advanced database queries and e-mails.
• User Interface - Easy to navigate and organized. A central administration dashboard is available to keep up with processes and users.
• Multiple file transfer solutions - GA MFT provides FTP, FTPS, SFTP, HTTPS, Secure E-Mail as options for secure file transfers. If one method does not suit the needs internally or for a vendor, other options are available.

Incentivized

• Pretty straight forward for entering new items or deleting items not needed in the feed anymore.
• Able to match vendor models to retailer SKU's without issue.

Incentivized

• In the beginning, when implementing, it can take a while to understand how it works thoroughly.
• Due to the added abilities learning to configure the software can take some time.
• Training for this product will cost extra. The training is also not excellent.
• The software seems glitchy at times, sometimes being slow or corrupting jobs.

Incentivized

• Not able to export lists to excel. This is a big negative for me personally. It makes it harder and more time consuming to clean up accounts.
• Doesn't warn you if the same sender and receiver code are on another list.
• The dashboard is not the best. The next button that you would assume takes you to the next page actually doesn't, it ends up showing past interactions with the software. You have to click on the tiny numbers at the top to navigate. Super annoying. Not very user-friendly or appealing to the eye.

Incentivized

Since using it and having time to work with it, its process and actions are growing on me and once a project is created one can implement across numerous location or platforms

GoAnywhere's support team is absolutely wonderful. They are always very fast to respond and will do anything that they can to help you with whatever dilemma you are facing. They also have a great user forum that is very helpful if you are looking for the solution to a problem or just want some advice from others. They are constantly looking to improve and always looking for suggestions on what customers would like to see next which is refreshing.

Incentivized

Implementation was straight forward. We paid for 50 hours of professional service in case, we need help. We end using only 10 hours. I have only 1 month to convert over 120 scripts from FTP voyager to goanywhere. Old script was had written using bat files. Some of the batch file were written by some other person, who passed away. Documents for old script was not in details. With the professional service, I was able to convert all script within windows

I've never used a product that handles file transfers in the way GoAnywhere does. I have used other SFTP servers and this is by far the most robust and easiest to use. I've used FileZilla, Cerberus and Windows for FTP services and this by far is easier to set up and manage than the other options.

• With the Secure Mail feature we automated massive secure mail distributions that were previously done by post.
• By building corporate and EDI frameworks with the Project designer, we reduce the complexity of adding new project to adding a new configuration file to the framework.
• Simplify security administration by having a single point of entry for process that need file transfers with external partners.

• The overall impact has been good for us and I do feel like the software is worth the money they just need to do a lot of updating and making the software more user-friendly.
• As a ecommerce account manager, it is important that we are able to remove and add items quickly to our retailer sites. This software has allowed us to do that.
• Would like to see a more knowledgeable support staff that are able to work through issues in a timely matter.

Incentivized